MetaSphere Easy Attendant

MetaSphere Easy Attendant enhances your service line-up with a hosted, subscriber-configurable automated receptionist specifically tailored to the needs of small businesses. Powerful, and easy to configure using CommPortal, Easy Attendant is a compelling new application for your business customers.

Further enhancing the revenue-generating services you can offer your business subscribers, Easy Attendant incorporates a rich set of features, yet is specifically designed to minimize your deployment and support costs.

Subscriber benefits include:

• simple, intuitive configuration
• automatic call answering even in the event of power outage or when all lines are busy
• ability to define separate menus to be played during and outside of business hours
• announcement recording either via CommPortal and a microphone attached to a PC, or by telephone
• straightforward dial-by-extension
• easy administration via Telephony User Interface (TUI) or CommPortal.

Easy Attendant comes fully integrated with Metaswitch's Class 4/5 Softswitch and other MetaSphere applications. Entirely configurable using CommPortal, Easy Attendant is straightforward enough to be configured without your assistance - but powerful enough to offer the features your customers require.

MetaSphere Easy Attendant is ideal for small business customers that are interested in basic features and configurations. For your larger and more demanding customers, MetaSphere Premium Attendant delivers a comprehensive feature set, attuned to their needs.