About us

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Metaswitch is the world’s leading network software provider, powering the transition of communication networks into a cloud-based, software-centric, all-IP future. We serve more than 1,000 network operators and suppliers around the world.

  • A rich portfolio of IP multimedia communications software.
  • A reputation for delivering visionary industry firsts in virtualization and cross-platform software portability.
  • Clear leadership in virtualized network functions (VNFs) and software-defined networking (SDN) solutions for the data center.
  • Open source projects that have gained significant industry traction and visibility
  • The industry’s best customer support organization.
  • A 30-year history of delivering solutions that address the complexities and demands of high-availability, large-scale, communication networks and businesses.
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Metaswitch 2015 company overview


In the company overview document, we clearly state why Metaswitch is the world's leading Network Software Provider (NSP) and why we are the perfect partner to help network operators transition their networks into a cloud-based, software-centric, all-IP future.

Download the Metaswitch Company Overview document.

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At Metaswitch, we design, develop, deliver and support commercial and open source software solutions for network operators. Our high performance software runs on commercial, off-the-shelf hardware, as appliances or in the cloud. We package this software into solutions that are redefining consumer and business communications and enabling the interconnection between diverse network services and technologies. We also apply our software development expertise to removing network virtualization complexities in the data center, with a solution that easily scales and secures workload interconnection in support of mission-critical IT and real-time communication applications.

Metaswitch is financially stable, profitable, self-sufficient and independent. This allows us to enjoy the confidence of large, multinational network operators when supporting them on complex projects, while remaining nimble enough to react more quickly than our competitors to market changes and technology transitions.

Our success stems from a unique combination of our deep experience in software engineering, with superbly agile development capabilities; an extremely highly-regarded support team; and financial and organizational stability, based on a foundation of recruiting and retaining talented and enthusiastic employees, and rewarding them fairly for their contribution.

We combine the best attributes of a nimble startup and a seasoned market leader. We have a 34-year history of providing high performance cross-platform software to the communications industry, while solving its most difficult problems. Our IP multimedia communications software solutions are critical elements of the equipment of the leading industry telecom equipment manufacturers, as well as the networks of the world’s leading network operators, underpinning their most advanced data and voice services.

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Metaswitch attracts and retains exceptional engineering talent. We deliberately seek out and recruit the most talented graduates to join our software engineering team. This team of more than 300 individuals has an envied and proven ability to work with established and evolving network protocols and architectures, while also adopting the most agile approaches to software development for rapid product delivery. Our engineering team’s leadership extends to the development of network functions that work effectively, scalably and reliably in cross-platform and virtualized environments and interwork with orchestration and service chaining solutions. The team also contributes to many technology ecosystems, with strong views on how industry platforms can be enhanced to make them fit for purpose in large-scale network environments.

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For some network operators the process of moving network functions to the cloud is made harder by their incumbent network equipment providers (NEPs) - the builders of traditional network infrastructure that closely tie service control, routing, and applications to their vendor-specific hardware, while stifling innovation and increasing costs. As network operators become more software centric, and move from dedicated equipment to cloud-based virtual network functions (VNFs), these traditional vendors are being displaced by network software providers (NSPs).

NSPs create network communications software for the cloud. They can deliver high-performance solutions on commodity platforms, they innovate quickly, they understand and use Agile software development methods, and they start and contribute to several open-source projects.

Metaswitch’s experience with multi-screen softphone and unified communications (UC) clients, coupled with our ability to create scalable VNFs for real-time communications, positions us as the first NSP that can enable network operators to offer compelling, resilient, scalable, valuable and managed multimedia services over heterogeneous access networks, from the cloud.

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Backed by 30 years of steady, profitable growth, a global customer base of wireline, wireless, cable and enterprise network operators, and seasoned business and engineering leadership, Metaswitch is the network software provider most capable of helping network operators become more software-centric.

Metaswitch is backed by investments from Sequoia Capital and Francisco Partners; both firms invested in Metaswitch in January 2008. The Metaswitch Employee Benefit Trust also holds a substantial ownership position for the benefit of all employees and their families. Through the EBT, all employees share in our success.

We lead the vendor community in the development of key technologies that help deliver our exciting range of communication, interconnect and network virtualization solutions. These technologies include multi-service application servers, softphones and UC clients, message stores, session border control, IMS core and access functions, media gateways, SDN controllers, portable control plane protocols and data center networking applications.

Whether you are looking to move your network to IP for the first time, build services and business cases on your existing IP infrastructure, virtualize critical network functions or chart your path to the new global network, Metaswitch Networks can take you there.

Metaswitch: The Brains of the New Global Network