Markets

Metaswitch is helping more than 600 service providers worldwide deliver a suite of branded communication services to business and residential customers.

Faced with stiffening competition from encroaching operators, and an ever increasing threat from “over the top” applications, our customers are incumbent and competing service providers that want to retain customers, further loyalty and expand their business with an immersive communications experience.

We serve three major vertical markets in all geographies:

Wireless operators:  By continually innovating their network architectures and welcoming the explosion in sophisticated endpoints, wireless operators are perfectly positioned to deliver new lifestyle services to an increasingly mobile society. But forced to compete with revenue and value erosion from over-the-top (OTT) providers, wireless operators are turning to Metaswitch to help maintain their brand equity with compelling applications, cloud based communication services and advanced infrastructure elements.  We help these operators deliver a rich suite of mobile applications that are built around a subscriber's existing mobile number.

Wireline service providers: With unique historical ties to local customers and national businesses, wireline operators are now building on broadband infrastructures as their future economic engine. But in the face of dramatically changing regulation, a new breed of competition and calls for the sunset of the PSTN, these operators must innovate quickly to survive.  Metaswitch has worked with hundreds of incumbent providers to deliver advanced, scalable and secure communications applications over broadband networks, take advantage of 3rd party mobile endpoints, and not only change the way we communicate, but allow wireline operators to thrive rather than merely survive. 

Cable MSOs: In many geographies, cable MSOs are quickly becoming the most popular vendors of bundled voice, data and entertainment services for both home and business customers.  But while fast internet and HD TV is appealing, voice services are the key differentiator in any triple-play.  With integrated solutions for fixed and mobile endpoints, hosted business service solutions and a full understanding of cable architectures, Metaswitch is helping the world's largest MSOs deliver rich multimedia services that unify the communications experience.