Hosted unified communications

Provides businesses of all sizes with an advanced portfolio of hosted PBX and unified communications

Hosted unified communications

Provides businesses of all sizes with an advanced portfolio of hosted PBX and unified communications


Features




      • Comprehensive telephony and UC features with wide interoperability


      • Integrated, easy-to-use PC and mobile UC clients and web portals


      • Unique network management tools and analytics for delivery of superior quality


      • Rapid and proven deployment and marketing support

      • Widely deployed - serving millions of subscribers

Features




      • Comprehensive telephony and UC features with wide interoperability


      • Integrated, easy-to-use PC and mobile UC clients and web portals


      • Unique network management tools and analytics for delivery of superior quality


      • Rapid and proven deployment and marketing support

      • Widely deployed - serving millions of subscribers

With Hosted Unified Communications from Metaswitch, service providers can deliver a complete portfolio of integrated telephony and unified communications solutions to businesses of all sizes, including their remote and distributed workers, across any broadband network - regardless of device or location.

Hosted Unified Communications empowers your customers by providing them with a broad range of easy-to-use features without costly and rapidly obsolete premises-based equipment. Basic PBX features like short codes, hunt groups and music on hold provide the foundation to address your customers’ core communications needs while advanced capabilities such as contact centers, mobility integration, call recording and unified communications enhance employee productivity and loyalty to your service.

Metaswitch enables your customers to interact with their features the way they want. Designed for usability, CommPortal provides an intuitive UI for end users and administrators to manage their existing services – increasing customer satisfaction while reducing provisioning time and costs. Metaswitch enables customization and branding while providing open applications programming interfaces (APIs) for easy integration with third-party applications such as for CRM.

With Accession Communicator for Mobile and Desktop, you can extend these business telephony services directly to an end user’s PC or mobile device over any broadband network. Remote and mobile users benefit from the same business-class phone features they would get in the office, along with conferencing, instant messaging, presence, collaboration and video - allowing them to connect with their colleagues and customers easily.

The highly competitive market for business communications creates urgency for service providers to get to market quickly and win customers while being equipped with operational tools to support and secure their long-term loyalty. To that end, Metaswitch provides a range of engineering, operations and marketing resources.

The Metaswitch Reference Architecture incorporates proven best practices to form a rapidly deployable and competitive product offering. The MarketVisions marketing support program draws on proprietary market research and years of experience in the business market space to provide a range of brandable resources and custom marketing and engineering consulting services to accelerate a successful product launch. Metaview Service Assurance Server (SAS), SIP Provisioning Server, and Accession Analytics empower your operations teams to rapidly deploy, troubleshoot and manage the quality of experience (QoE) to ensure high customer satisfaction.


scott-yelton-earthlink.jpeg

Scott Yelton

Director, Product Management, Earthlink

The Metaswitch solution is the most flexible and functional we’ve found.

Scott Yelton

Director, Product Management, Earthlink

The Metaswitch solution is the most flexible and functional we’ve found.


Contact us

For a complete, high-quality and fast-to-deploy hosted unified communications solution, contact us today

Contact us

For a complete, high-quality and fast-to-deploy hosted unified communications solution, contact us today

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