MetaSwitch eNews - November 2007

The MetaSwitch Professional Services group provides a number of different services to our customers including network analysis, design and reviews, translations updates, subscriber migrations, branding of user interfaces, project management and custom development. The group has now completed over 100 engagements for customers with another 50 underway. Some examples of recent actions include the following:

EATEL provides local phone service, long distance, television and Internet solutions to more than 30,000 customers in Louisiana and provides a bundle of high-speed Internet access, high-definition television with TV on Demand, and phone services. EATEL has deployed the MetaSwitch switching solutions and unified communications platforms to roll out a portfolio of advanced, converged services to business and residential customers, including TV Caller ID.

MetaSwitch Professional Services group has provided a number of different services to EATEL to support their deployment, including the integration of their OSS system with the MetaSwitch management server, custom enhancements to the MetaSwitch management API, development of a custom script to bulk update charge numbers, IP network design and migration services to enable EATEL to expand their network from an integrated to a distributed softswitch.

i3 networks is a wholesale network provider and aggregator that offers a variety of solutions from unbundled network elements such as origination, termination, E911 and NOC services to complete solutions for VoIP or line-powered voice using the MetaSwitch distributed softswitch.

i3 networks offers wholesale services in a very large service area and regularly requires translation updates to add new LATAs or rate centers. MetaSwitch Professional Services is providing i3 networks with translation services to support the updates to the translations, add new service areas and keep the existing translations up to date with the Telcordia Local Exchange Routing Guide (LERG®) on a monthly basis.

One Communications is the largest privately-held CLEC in the United States, formed via a merger of Choice One, Conversent and CTC. One Communications serves more than 160,000 businesses, from large to small, in 16 states throughout the Northeast, Mid-Atlantic and Upper Midwest regions.

One Communications has deployed the MetaSwitch distributed softswitch to support a variety of different stand alone and converged voice and data solutions for both business and carrier customers. One Communications has now started the process of migrating existing customers from their legacy switches to MetaSwitch and has contracted MetaSwitch Professional Services to provide a variety of migration related services, including project management, migration MOP and tool development, translation services, migration engineering support and troubleshooting support.

Popp.com is a service provider based in Minnesota offering Local and Long Distance service in most parts of the Minneapolis/St. Paul Metropolitan Service Area. Popp.com has recently purchased the MetaSwitch distributed softswitch and Professional Services has provided a custom application that takes account code data from their billing system and automatically populates the MetaSwitch configuration. The account code data changes frequently, sometimes adding or removing thousands of account codes per day, so by using the custom application provided by MetaSwitch, Popp.com can save a lot of time and effort manually entering data.

Conclusion
MetaSwitch Professional Services has a wealth of experience and can help both new and existing customers with a wide range of activities as shown by the examples above.

METASWITCH eNEWS - NOVEMBER 2007

Professional Services Case Studies

By Paul Drew, VP Professional Services, MetaSwitch