CommPortal Communicator

From the individual to the enterprise, consumers continue to fundamentally change the way they stay in touch. CommPortal Communicator enables wireline, wireless and competitive service providers to meet their users' growing demands for a versatile, cross-platform contact and telephony tool

For the Desktop

Whether it's a simple message, a high quality voice conversation or a high definition video call, Communicator Desktop for Windows combines a superior softphone with an advanced contact manager. The client can integrate with business and social network services, enabling ubiquitous instant messaging capability plus global presence and availability in the home or at the office. Combined with our infrastructure offerings, CommPortal Communicator Desktop can be twinned with a mobile phone service, enabling a valuable extension of the service provider's brand wherever signal strength and comfort is a concern.

For Mobile

Available for smartphones or tablets, CommPortal Communicator Mobile is a powerful iPhone / iOS and Android softphone app that enables carriers to extend their residential and business services directly to the customer's handset. Delivering a primary or second-line VoIP service with a dedicated dialer over the data channel, consumers can utilize the same business class services they currently leverage within the office, anywhere in the world. Our optional mobile applications enhance the capabilities of the softphone to provide visual voicemail, unified messaging, multi-party and conference control.

In Business

With CommPortal Communicator, mobile phones and PCs become office extensions. The valuable hosted business telephony services demanded of enterprise IT managers, such as 4-digit dialing, auto attendant and automated call distribution, are now available at the home office or on the go. CommPortal Communicator Desktop also features a versatile workgroup attendant console and can synchronize business contacts with Microsoft Outlook and centralized LDAP or Active Directory databases, enabling searchable, company-wide click-to-dial to thousands of employees.

A Metaswitch Softphone. Your Softphone

While CommPortal Communicator is a softphone built on Metaswitch, our tiered customization options enable carriers to inject their brand onto the customer desktop or mobile handset. Our exclusive provisioning server dramatically simplifies wide-scale business and consumer deployments for both the service provider and end user by effectively eradicating the need for client-side configuration. In addition, the Metaswitch service assurance server extends unique proactive and reactive analysis capabilities to network managers, affording an unprecedented quality of experience while significantly reducing mean time to repair metrics.