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MetaSwitch:Carrier-class softswitch and applications solutions
MetaSwitch delivered the best combination of native IP capabilities, residential and business-class features, and scalability. John Stadter, President, ComSpanUSA
 
Overview MetaSwitch Softswitch MetaSphere SDP and Applications MetaView NMS
       

METASPHERE AUTO ATTENDANT
 
MetaSphere SDP & Applications
Architecture
IMS
Service Creation
Auto Attendant
CommAssistant
CommPortal
Conference Server
Incoming Call Manager
Live Message Screening
Privacy Defender
Unified Messaging
Voicemail
 
Further Information
Brochures
Case Studies

The MetaSphere Auto Attendant enables Service Providers to offer their customers the productivity benefits of a hosted, fully customizable, automated receptionist service including

  • automatic call answering
  • user-configurable hierarchical menus and announcements
  • menus and announcements for out-of-hours and holidays
  • dial-by-extension or dial-by-name directory (with spoken name confirmation)
  • administration via telephony user interface (TUI) or Web.

The Auto Attendant application comes fully integrated with MetaSwitch's Class 4/5 Softswitch and other MetaSphere applications. It is also delivered and supported by the MetaSwitch support team for smooth deployment and operation.

Screenshots: MetaSphere Auto Attendant Web-based Subscriber Management
MetaSwitch's MetaSphere Auto Attendant: System configuration

System configuration

   MetaSwitch's MetaSphere Auto Attendant: Holidays and business hours

Holidays and business hours

   MetaSwitch's MetaSphere Auto Attendant: Menu configuration

Menu configuration

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