COMMPORTAL

CommPortal™ redefines the way your subscribers interact with their personal and business services by delivering advanced features for telephony and messaging across multiple devices and environments.

Fully customizable to mirror the look and feel of your own corporate brand, CommPortal delivers new services and functions, accelerating time to market and reducing IT costs. Best of all, CommPortal is designed to go - everywhere:

Message List - See all your messages.
To listen, simply click the one you want.

• CommPortal Web™
• CommPortal Phone™
• CommPortal TV™
• CommPortal Mobile™

CommPortal is further enhanced by

• CommPortal Assistant, an ultra-lightweight client desktop application that enables a range of "always on" interactive capabilities.
  
  
• CommPortal Phone Configurator™, providing granular control to subscribers and administrators over the configuration of SIP desk phones.

WEB 2.0

The key to understanding CommPortal's ease of integration across platforms is its use of the best of Web 2.0 principles. MetaSwitch provides open, secure access for developers, which allows them to selectively integrate, enhance or modify CommPortal for maximum flexibility. Whether you have a mature nationwide brand and need to enhance functionality, or you're looking to dramatically advance your offering by pushing branded services into completely new domains, CommPortal addresses your needs.

CommPortal is easily customized to
reflect your corporate identity.

CommPortal's strict adherence to Web 2.0 standards and best design practices enables you to deliver an exceptionally intuitive and tightly integrated user interface to a wide range of services and features. These include:

• Message List
• Find Me Follow Me
• Dashboard
• Contact List
• Click-to-Dial
• Call Forwarding
• CNAM Support
• Call Lists
• Call List Export
• Selective Call Screening
• Voicemail Player
• Voicemail Composer
• Contact Management
• Preferences
• Phone Configurator

ADVANTAGE: COMMPORTAL

The advantages for Service Providers are many:

• Reduced costs. A substantial proportion of customer assistance calls are eliminated, since subscribers can (for example) activate Caller ID service themselves, rather than having to talk to a human operator.
  
  
• Increased revenues. Studies show that the easier it is to get a new service, the more likely a customer is to request it. By offering your subscribers a simple means to activate subscription-based features, such as Caller ID or Call Waiting, you'll see increased revenues from those services.
  
  
• Rapid deployment. The web-based services can be configured, re-branded and added to an existing MetaSwitch deployment regardless of access infrastructure, or installed with a new MetaSwitch, in a matter of days.
  
  
• Subscriber retention. Industry-wide, the consensus is that personalized services, which subscribers can evolve to suit their own needs and practices, create a widely perceived value. By enabling your subscribers to access the services they consider most valuable across the platforms they use on a daily basis, you create an undeniably "sticky" service that enhances their lifestyles.