Today our network includes nineteen MetaSwitch media gateways and nine call agent
servers deployed across seven states. MetaSwitch's investment in MetaView reflects the fact
that they listen to their customers, and so understand that reducing operational complexity
is the key to our business success.
Greg Floerke, senior vice president of operations and engineering, One Communications.
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MetaView Explorer, the NMS client, combines ease of use, power, and flexibility for all types of users.
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At the core of every MetaSwitch network, the MetaView Network Management
System (NMS) provides unified management with an easy-to-use graphical user interface.
Providing a single management environment for both MetaSwitch class 4/5
Softswitch elements, and MetaSphere application servers, MetaView significantly enhances
your ability to reduce operational costs even as you introduce compelling new services into
your network.
MetaView NMS further simplifies the management of your network through
close integration with additional members of the MetaView family. These include:
- Service Assurance Server™ – Advanced diagnostics
platform enabling your technicians to diagnose many common configuration,
network and interoperability problems, saving you time and money.
- Voice Quality Monitoring™ – Network-based system
for monitoring the quality of calls traversing your VoIP network that enables you
to more easily diagnose the cause and remedy for quality issues.
- SIP Provisioning Server™ – Carrier-focused component
of MetaSwitch's SIP Provisioning Solution, a revolutionary multi-tiered approach
to the provisioning and management of subscriber SIP devices.
POWERFUL MANAGEMENT TOOLS
MetaView comprises a suite of very powerful features that simplify the
management of your MetaSwitch network.
- Logical, Hierarchical View – The MetaView Explorer client presents the
entire network as a logical hierarchy of elements, from entire switches down to individual
subscribers.
- Network-wide fault management – MetaView collects, correlates
and reports alarms across multiple MetaSwitch call agent, media gateway and signaling
gateway components, MetaSphere application servers, and selected third-party
equipment.
- SOAP/XML integration – MetaView simplifies automation
and integration into third-party management systems via a northbound interface. The XML interface also incorporates
support for the IMS Home Subscriber Server (HSS) Sh interface, facilitating integration
with third-party application servers.
- Advanced diagnostics – These include real-time
voice quality monitoring of statistics and system resource utilization
(down to the level of individual processors, disks and trunk interfaces on each system), with
configurable alarm thresholds. In addition, MetaView provides a comprehensive diagnostics interface,
via our Service Assurance Server. This allows your administrators to store
the diagnostics for all calls, for later analysis in the event a customer reports a fault.
Together, these tools enable your to easily research the cause of a specific fault and proactively
address any network capacity issues before they impact your customer.
- "Out-of-the-box" integrated provisioning – Rapidly
and easily deploy new services on MetaSwitch and MetaSphere platforms without the cost of
interfacing multiple systems into a third-party NMS. Available SIP
Provisioning Server further accelerates the provisioning of SIP communication devices.
- Dynamic Scripting – A Java/Python-based real-time scripting
interface allows you to easily and quickly handle bulk provisioning and management tasks.
- Profiles and Templates – Subscribers are easily provisioned
using customized templates. These templates simplify provisioning through use of wizard-like
workflows that guide your operators through the process of setting up a new user. Subscribers can also be
assigned a persistent profile so that any updates to the profile are automatically applied.
- Bullet-Proof Security – The highest standards of security are
applied throughout MetaView with session encryption, multiple account types, secure
password rules, and a comprehensive audit trail of activity.
The MetaView Explorer client provides a comprehensive view of network configuration, performance
and status
ARCHITECTURE
The MetaView platform, shown in the diagram below, is based on a three-tier
architecture, comprising
- the Network Elements being managed
- the MetaView Server, an aggregation entity which manages the
multiple network elements and presents an upstream SNMP/Corba interface to
the MetaView Explorer client and third-party OSS, billing, and network monitoring
platforms such as IBM Tivoli Netcool.
- the MetaView Explorer, a Java-based client application that runs on
Windows or Solaris workstations.
In addition, the platform enables your subscribers to self-select and initiate new
services via the CommPortal™ web interface. To assist you in supporting customers using
CommPortal, a Service Provider Login feature allows your customer service representatives to access and
modify CommPortal settings on behalf of a subscriber.
MetaView's architecture delivers scalability and easy integration of external OSS and billing systems
INTEGRATION AND BILLING
MetaView can be readily integrated into third-party OSS, billing
and network management systems via
- SNMP MIBs
- a Corba programming interface encapsulating the
underlying SNMP MIBs
- a northbound SOAP/XML interface.
All interfaces are fully documented.
External billing / mediation systems are easily integrated since the
MetaSwitch Call Agent generates industry-standard AMA-format (GR-1100 / GR-1343) Call Detail Records,
accessed by secure ftp.
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MetaSwitch is a registered trademark of Data Connection.
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