MetaSphere Incoming Call Manager

Incoming Call Manager™ enables your subscribers to personalize and structure the way they receive calls. By comparing incoming calls to a subscriber's contact list in CommPortal™, as well as a simple, configurable rule-set, Incoming Call Manager offers an unprecedented degree of call flexibility.

When an incoming call first arrives, it is intercepted by Incoming Call Manager. Based on the rules specified by the subscriber, which may involve the time of day, the subscriber's schedule, the calling number, or other conditions, Incoming Call Manager performs actions on the call. These may include:

• playing a custom ringback tone to callers while the subscriber's phone is ringing
• alerting the subscriber with a distinctive ring tone based on the rule or contact
• rejecting the call with an announcement to the caller
• challenging the caller with a request to record an introduction
• forwarding the call to voicemail, a telephone (either one of the subscriber's devices or another telephone), or a Find Me Follow Me pattern of personal destinations to call in sequence or simultaneously
• configuring multiple alternate profiles that can be easily selected via CommPortal or CommPortal Assistant (for example due to holidays, changes in daily schedule, or location).

Incoming Call Manager presents your subscribers with a rich user interface, tightly integrated with other services via CommPortal as well as shortcuts for click-to-dial and frequently-used features (for example Do Not Disturb) via CommPortal Assistant.