Contact centers increasingly see the benefits of moving their infrastructure into a cloud-based environment. Since contact center equipment is costly to purchase and maintain, the cloud model enables customers to purchase services in a more efficient manner, buying only what they consume. With the added benefits of rapid deployment, best-in-class features, and regular updates, it's no surprise that the cloud is becoming the preferred model for contact center infrastructure.
Metaswitch is the world’s leading cloud native communications software company. The company develops commercial and open-source software solutions that are constructively disrupting the way that service providers build, scale, innovate and account for communication services. By working with Metaswitch, visionary service providers are realizing the full economic, operational and technology benefits of becoming cloud-based and software-centric. Metaswitch’s award-winning solutions are powering more than 1,000 service providers in today’s global, ultra-competitive and rapidly changing communications marketplace.