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Posts about UC (Unified Communications)

Top 5 Challenges in Modernizing Unified Communications and Collaboration

White papers UC (Unified Communications) Business communications Collaboration Accession Meeting

The business meeting is not what it used to be. The scene of a group of company executives sitting around a table in a conference room while munching on sandwiches and brainstorming ideas is more like a take from Mad Men than a description of how businesses operate today. Even if you update the scene and fill the office with advanced technology such as color- display phones, telepresence or high-end video conferencing systems, it’s still clear that there’s something wrong with this picture.

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How hosted UC and cloud contact centers are driving service provider growth

White papers Contact center UC (Unified Communications) Business communications Collaboration

In our hyper-competitive world where dial tone and broadband have become commodities, service providers need new ways of differentiating themselves. It’s no longer enough to sell basic services like voice and messaging. Offering capabilities such as Unified Communications (UC) and cloud contact centers lets service providers gain new business customers and add value for existing customers, while increasing revenues and decreasing churn. Opening up a whole new world to service providers, cloud-based UC and contact centers provide opportunities to increase mindshare and wallet share, while better competing against new and old competitors.

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The Future of Collaboration

White papers UC (Unified Communications) Business communications Collaboration

By using a cloud model for unified communications and collaboration, organizations can significantly lower costs, reduce complexity, and improve productivity and the user experience. For many forward-looking IT and business leaders, it’s not just the future of communications that is in the cloud – it’s the present.

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Enterprise Mobility Driving UC

UC (Unified Communications) Business communications infographics

A survey of 1250 business decision makers in North America shows that the workplace is becoming increasingly mobile.

Get the infographic to find out more!

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Accession Communicator datasheet

Datasheets Accession Communicator UC (Unified Communications) desktop applications mobile applications Mobile Infrastructure Consumer communications Business communications Collaboration

With the advent of the "always-on" workforce and the proliferation of cost-effective smartphones and tablets, mobile devices are increasingly becoming informal, portable extensions of the business communications infrastructure. Now you can solidify this relationship with Accession Communicator.

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Business Communications overview datasheet

Datasheets Hosted PBX Contact center SIP trunking Accession Communicator CommPortal UC (Unified Communications) Application server Business communications

For business customers, managing communications and increasing productivity in today’s dynamic, distributed, mobile economy is extremely challenging. With Metaswitch Business Communications, network operators can support customers of any size to meet these challenges by quickly and reliably delivering feature-rich, high-quality, and secure business communications solutions.

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