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Posts about White papers

Advance Messaging Services with a Converged Network Message Store

White papers Mobile Infrastructure Converged Network Message Store (CNMS) messaging

Now, with the advent of the Converged Network Message Store, operators can leverage their investments in IP and NFV to innovate in messaging again, re-establish subscriber engagement on their messaging platforms and create new revenue-generating services.

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Voice over Wi-Fi Strategies white paper

NFV (Network Functions Virtualization) White papers Voice over Wi-Fi (VoWiFi)

This white paper describes how fixed, mobile and converged services providers can leverage Voice over Wi-Fi as a critical part of their mobility strategy. Native dialer and OTT app approaches are described based on the desired user experience, spectrum assets and overall business strategy. There are clear benefits for the user and the service provider, making VoWiFi a must have in any service provider portfolio. Metaswitch Cloud Native solution accelerates the path to VoWiFi, which increases agility and lowers deployment and operational costs compared to traditional IMS solutions without NFV platforms.

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The application of cloud native design principles to network functions virtualization

NFV (Network Functions Virtualization) White papers SDN (Software Defined Networking) cloud native

Network Functions Virtualization is at the heart of the most fundamental transformation ever undertaken by the communications services industry, with profound impacts on technology planning, network engineering, operations and procurement.   And despite the enormous upheaval that NFV brings to their business, virtually every network operator in the world today accepts its vital importance to their future, and many have already made great progress in their transformation to a software-centric future.

The approach to NFV taken by the majority of network operators appears to be driven mainly from a bottom-up, technology-oriented perspective.  This narrative starts with the observation that most network functions can be provided by software running on commercial off-the-shelf server hardware at considerably lower cost than traditional proprietary purpose-built hardware.  The modern way to deploy software is with virtualization, and for virtualization at scale we need a cloud environment.  If we are deploying software in a cloud environment, then we can automate operations, and save ourselves a ton of operational expense.  

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EANTC Metaswitch Perimeta vSBC Performance Report

SBC (Session Border Controller) Perimeta White papers

EANTC was commissioned by Intel under the Intel Network Builders program to perform independent tests of the Metaswitch Perimeta SBC Solution. Download the complete report to discover what they found.

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Intel, Metaswitch, Red Hat, Dell Joint vIMS Solutions Brief

NFV (Network Functions Virtualization) IMS (IP Multimedia Subsystem) White papers VoLTE

Lower Deployment and Operational Costs with Virtualized IMS Using NFV 

Dell, Intel, Metaswitch, and Red Hat demonstrate a virtualized IP Multimedia Subsystem for scalable VoLTE, VoWiFi, unified communications, and other rich media services.

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Audio Transcoding and NFV

SBC (Session Border Controller) NFV (Network Functions Virtualization) White papers Media transcoding

Audio transcoding in the network is most often performed by Session Border Controllers. Traditional physical SBCs invariably make use of specialized hardware designed to minimize the cost, space occupancy and power consumption of the transcoding function. At the heart of that specialized hardware we find Digital Signal Processors (DSPs).


This white paper discusses the transition of the audio transcoding function from proprietary hardware-based SBCs into the NFV cloud environment, and sets out to answer the following questions:

  • How effective is today’s industry-standard hardware at performing audio transcoding?
  • To what extent do suitable acceleration technologies (e.g. DSPs) improve the effectiveness of audio transcoding in an NFV environment?
  • What are the practical aspects of deploying transcoding accelerators in an NFV environment?
  • How is industry-standard hardware evolving in respect of its ability to support audio transcoding, and how does that impact on decisions around the deployment of acceleration technologies for audio transcoding?

The aim of the paper is to give planners the tools they need to make informed decisions about how best to support audio transcoding in an NFV environment today and in the near future.

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Telco-Grade Services From An IT-Grade Cloud

Fixed-Line Transformation NFV (Network Functions Virtualization) White papers Consumer communications high availability (HA) reliability

How can telco-grade availability be achieved if we move this software into a cloud computing environment that offers, at best, 99.97% availability? That is the question that this white paper sets out to answer.

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ACG white paper: SDN and NFV - The Missing "Organizational Readiness Plan"

NFV (Network Functions Virtualization) White papers SDN (Software Defined Networking)

The telecom industry is facing its biggest disruption. The move to SDN, NFV and virtualization is revolutionary, yet indispensable for any telecom operator. However, the current industry discussions have mainly focused on the technology, with little or no dialogue on the operational side.

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The Importance of Network Functions Virtualization: a Metaswitch Perspective

NFV (Network Functions Virtualization) White papers

In this white paper, CTO Martin Taylor examines the technology advances that have made NFV a possibility today, and looks ahead to the massive benefits that await network operators who embrace the transition from Network Equipment Providers to Network Software Providers.

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Elastic scalability in NFV

NFV (Network Functions Virtualization) White papers scalability

Network operators have highlighted elastic scalability as one of the most important new capabilities that NFV offers them. In this article we examine why elastic scalability is seen as so valuable, and how NFV supports elastically scalable network functions.

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Intel, HPE and Metaswitch Joint NFV VoLTE Solutions Brief

NFV (Network Functions Virtualization) White papers VoLTE

Deliver Scalable VoLTE and Agile Rich Communications Services

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How hosted UC and cloud contact centers are driving service provider growth

White papers Contact center UC (Unified Communications) Business communications Collaboration

In our hyper-competitive world where dial tone and broadband have become commodities, service providers need new ways of differentiating themselves. It’s no longer enough to sell basic services like voice and messaging. Offering capabilities such as Unified Communications (UC) and cloud contact centers lets service providers gain new business customers and add value for existing customers, while increasing revenues and decreasing churn. Opening up a whole new world to service providers, cloud-based UC and contact centers provide opportunities to increase mindshare and wallet share, while better competing against new and old competitors.

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The Future of Collaboration

White papers UC (Unified Communications) Business communications Collaboration

By using a cloud model for unified communications and collaboration, organizations can significantly lower costs, reduce complexity, and improve productivity and the user experience. For many forward-looking IT and business leaders, it’s not just the future of communications that is in the cloud – it’s the present.

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The Four Steps to Better Contact Centers

White papers Contact center Business communications

Customer experience is increasingly becoming a key differentiator due to increased competition and accelerated globalization. The technology you choose for your unified communications and contact centers will play a greater role in the success of your customer service as new channels of communication continue to develop.

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“Telco-grade” in the cloud: deploying reliable VoIP in NFV environments

Fixed-Line Transformation NFV (Network Functions Virtualization) Cloud White papers high availability (HA)

Network operators want to take advantage of the flexibility, cost savings and increased agility that Network Functions Virtualization (NFV) offers them. However, they still need to provide traditional “telco-grade” services, including offering their end-users SLAs of five-nines availability or higher with strict call cutoff targets. Providing telco-grade services in the cloud presents a technical challenge but is achievable.

In this white paper, we examine the issues involved and show how network operators can achieve these goals. 

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Virtualized PoPs: From Concept to Reality

SBC (Session Border Controller) Perimeta virtualization White papers Interconnect

Wholesale carriers are now under constant pressure to reduce cost, improve quality, flexibility, efficiency and global reach, all this while increasing speed of innovation. Not a small order. Virtualization and automation are two of the tools that are now available to carriers to enable a complete shift in their network deployment and operation, which should enable them to better compete with the new breed of telecom service providers.

This white paper provides the background on those technology and business changes and offers an insight into why wholesale carriers need to be reacting now to this latest opportunity before it becomes a threat to their livelihood.

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Session visibility in a virtualized world

NFV (Network Functions Virtualization) virtualization Service Assurance Server White papers

Network operators must be able to diagnose and troubleshoot problems as they arise in the network. When there are problems, they need to be able to get to the heart of them quickly and efficiently. They need to reliably determine its root cause and address it, fast. Every second of delay could be hundreds of annoyed customers or thousands of dollars of lost revenue as peers route their calls elsewhere, and perhaps don’t come back. As network operators leverage Network Functions Virtualization (NFV) and Software Defined Networking (SDN) to rapidly roll out new services, increase service flexibility, reduce capital and operational expenditures, and become more agile, Service Assurance (SA) has struggled to keep pace. Part of SA’s struggle stems from the challenge of maintaining continuous SIP session visibility both within a virtual infrastructure as well as across hybrid physical/virtual environments.

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Jon Arnold's SMB VoIP 2015 white paper

White papers Business communications

This white paper validates the opportunity for IP communications and guides service providers in approaching the small and midsized business (SMB) market. For service providers currently in-market or those looking to enter the market, the research shows there is sufficient interest to merit a strong push. Primary reasons revolve around: (a) a large market still using legacy systems; (b) a need to improve productivity and better integrate remote workforces; and (c) greater understanding of how cloud-based solutions can improve flexibility and reduce costs. Reinforcing that are customers that have already made the move to IP. These companies show overwhelming happiness with IP across several criteria, including cost, product performance, and functionality. Based on these and other factors, this analysis provides the basis for developing a winning value proposition to target the SMB market.

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The Network Software Provider: A New Vendor Category

NFV (Network Functions Virtualization) White papers Corporate

Network operators that embrace NFV will make fundamental changes to their supply chains. To minimize hardware costs, network operators will want to purchase their generic NFV infrastructure from high-volume vendors of general-purpose hardware, vendors that, in general, have very little knowledge of specialized network functions such as provider edge routers or IP multimedia subsystems (IMS). To procure the software that will provide those specialized network functions, they will need to turn to vendors that combine an in-depth understanding of the network functions with the ability to implement them efficiently in software on generic hardware. This is the type of vendor that we refer to as a Network Software Provider.

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Session Border Controllers - The Crux of Network Security

SBC (Session Border Controller) NFV (Network Functions Virtualization) White papers security

The perimeter of your communications architecture is only as strong as its weakest link. Beyond the boundary of your managed infrastructure lie many threats to the continuity of your service offerings and to the integrity of your network. Perimeta is the first VNF (Virtualized Network Function) carrier-class Session Border Controller (SBC) proven to deliver the security performance demanded of new cloud environments, as well as large-scale real-time communications services, while providing a level of visibility before unseen by networks operators.

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Transform your network, transform your business

Fixed-Line Transformation White papers Consumer communications

Metaswitch understand that there are no quick and easy one-size-fits-all answers to the challenges carriers face. However, we believe that the fixed-line network is a business asset that can be grown. The business case can be made, by revolutionizing business phone service, attracting and retaining residential subscribers through innovative service offerings, leveraging the broadband access revolution, and seeking out savings from power, property, interconnect, signalling and other operational costs.

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Wholesale vs CPE Call Center: total cost of ownership

White papers Contact center Business communications

Hosted contact center services delivered significantly lower TCO than comparable premise-based systems for all configurations analyzed for both a 5 year and 10 year timeframe.

Additionally, the TCO analysis demonstrates that:

  • Cost savings with the hosted model increases with the size of the contact center organization, for all configurations analyzed
  • Cost savings with the hosted model increases as more contact center applications are delivered as a hosted service.
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ACG Research Brief: Becoming an Agile Operator in a Globally Connected World

NFV (Network Functions Virtualization) White papers

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Research Brief 2014 – The State of the SMB Market for IP Communications and Cloud Services in North America

White papers Market research Business communications

This paper highlights key findings of our 2014 Market Research Study in North America providing insights into the purchase drivers and buying behaviors of SMBs for IP Communications and Cloud Services along with details of what SMBs look for in their service provider.

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Research Brief 2014 – The State of the SMB Market for IP Communications and Cloud Services in Europe

White papers Market research Business communications

This paper highlights key findings of our 2014 Market Research Study in Europe providing insights into the purchase drivers and buying behaviors of SMBs for IP Communications and Cloud Services along with details of what SMBs look for in their service provider.

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