This paper highlights key findings of our 2013 Market Research Study in Europe, providing insights into the purchase drivers and buying behaviors of SMBs for IP Communications and Cloud Services along with details of what SMBs look for in their service provider.
This paper highlights key findings of our 2013 Market Research Study in North America providing insights into the purchase drivers and buying behaviors of SMBs for IP Communications and Cloud Services along with details of what SMBs look for in their service provider.
The arrival of mobile broadband and smartphones created an environment that allowed companies to develop innovative OTT communications apps that are making in-roads into the mobile communications market. As mobile devices get smarter and faster consumers are relying on them and looking for opportunities to use them in more ways and more places. Operators need to decide how they want to respond to the OTTs and they need to act on that decision before subscribers transfer their loyalty.
In the Session Border Controller space, standards have been in place for several years that support the separation of the signaling plane from the media plane – using H.248 as the control protocol between the signaling border element and the media border element. Most current SBCs are based on an integrated architecture that handles signaling and media in the same box, but there are exceptions, such as the Perimeta SBC product from Metaswitch.
A new solution for session border control is required that enables signaling and media capacity to be scaled independently of one another, and that delivers far greater scalability in the signaling plane. Such next-generation solutions for session border control are finally starting to become available. Service providers would do well to re-evaluate their SBC deployment plans so as to avoid over-investing in architectures that are ill-matched to their medium and longer term SIP services strategy.
In terms of serving the business market, service providers face a fundamental challenge - as these customers shift away from legacy telephony, carriers lack more current offerings to maintain an attractive value proposition. This presents a core risk to their business, as these customers are now poised to spend less money on communications services, and are increasingly likely to move altogether to take advantage of today’s feature rich solutions
From phones to Facebook, individuals continue to fundamentally change the way they stay in touch. While workers have been increasingly leveraging various new contact applications as unofficial enterprise communications tools, IT managers are now looking to exploit them to meet new business goals and changing employer/employee work relationships.
Meeting rising expectations and making businesses more competitive: This paper summarizes the latest Metaswitch-sponsored market research outlining the customer options for VoIP and the SMB market, the market environment, and purchase drivers.
This white paper explores how far the capabilities offered by SBCs can be explained in terms of IMS functions, and notes where the IMS standards are insufficient to describe all of the required real-world features. It also explains what an SBC designed for deployment in an IMS network should look like, and how this requirement is likely to evolve.
This paper squarely addresses the challenges of Independent telecommunications companies and provides a roadmap on the many opportunities to emerge as winning "Integrated Communications Providers." By meeting the challenges and taking advantage of the opportunities, such providers can fulfill their mission to serve as the economic engines of their community now increasingly connected with the rest of the world.