Support Overview
Metaswitch exemplifies the meaning of ‘commitment to the customer’"
– John Musa
Product Manager
Verizon Global Networks
Metaswitch has support organizations tailored to its various product lines and customer types, each sharing a common overall philosophy.
Commitment to Exceptional Support is one of our core values. We think of our responsibility not as merely ‘supporting our products’, but ‘ensuring our customers’ success’. It is a subtle difference, but one that every one of our customers notices. They end up building enduring relationships with their support teams, and creating our reputation for support that is second-to-none.
Metaswitch provides support services for
- Service providers
- OEMs
- Enterprise / military / government (SNAP-IX and MeetingServer)