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PROFESSIONAL SERVICES |
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Deploying new technology can be a challenge - one you do not
want to face alone. That is why the MetaSwitch professional services team is available
to supplement internal capabilities and ensure your network rollout is successful.
The MetaSwitch professional services team is staffed by some of our most talented engineers
with an in-depth knowledge of MetaSwitch products and how to deploy them successfully.
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Download the MetaSwitch
Professional Services Overview in PDF format (945 KB)
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Project Management
MetaSwitch will assign a project manager to help oversee your deployment from
the planning stage through to completion. The project manager will work closely
with your team and will plan and coordinate MetaSwitch resources, provide a single
point of contact for all activities, proactively identify potential issues, and
report on project activities to help ensure your success.
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Planning, Migration and Design
MetaSwitch experts will plan and configure an optimal design for your network
that integrates new and existing network elements. This includes a managed approach
to tools, IP and TDM network elements, verification test plan development,
and operational best practices. MetaSwitch employs extensive experience
migrating subscribers from a wide variety of legacy Class 5 switches to our
industry-leading platform.
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End-to-End Equipment Verification
Deploying a multi-vendor network can be challenging. MetaSwitch has
many years' experience in making this successful, and provides support with all aspects of
end-to-end network equipment verification testing, from writing test plans and
designing test networks to tracking issues with other vendors.
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Custom Announcements
What if you had the ability to customize the announcements
your subscribers hear when they interact with your MetaSwitch
Class 4/5 Softswitch and MetaSphere Platforms?
With Custom Announcements, MetaSwitch will provide replacement
or modification of standard announcements as well as providing
additional announcements
to tailor your services to your subscribers and brand.
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Targeted Engineering Support
The deployment of a next generation network requires many different skills,
which may not be readily available. MetaSwitch will assign experienced engineering talent
to tackle specific key tasks, including support for major cutovers, establishment of
operational procedures and guidelines, and development of scripts for back-office integration.
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Custom Application Development
Not all deployments are the same. Custom application development provides
the ability to tailor MetaSwitch products to meet your exact requirements. Whatever the application,
MetaSwitch will develop to our rigorous standards and deliver to an agreed cost and schedule.
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MetaSphere Branding
Offering new services to subscribers via the MetaSphere applications
represents an excellent way for service providers to increase brand awareness
and build customer loyalty. MetaSphere Branding provides the ability
to tailor the look and feel of subscriber web interfaces for these new services
to match your existing unique corporate web branding.
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Translation Updates
Keeping your switch up to date with changes in the Telcordia
Local Exchange Routing Guide (LERG®) consumes precious time and money. So why not
let MetaSwitch take care of everything for you? We will use the very latest data to update
your translation tables on a quarterly basis.
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Marketing Support - MetaSwitch MarketVisions
For service providers seeking to rapidly expand their business into new regions,
new customer markets and/or providing additional services to an existing customer base,
it is not enough just to build a network – you need a professional marketing plan.
MetaSwitch MarketVisions is a Marketing support program that offers a package of resources
and services to support your growth. It includes target market and competitive analysis,
pricing studies, product brochure templates, and public relations development.
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Second-Hand Hardware Verification
Customers that purchase second-hand MetaSwitch hardware can protect themselves by having MetaSwitch certify the equipment and bring it into their existing maintenance plan. The service covers the PB series Universal Gateway Cards and SG series PSTN Signaling Cards.
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Return and Replace
When it comes to the long-term operation of mission critical network elements, your peace of mind is important. MetaSwitch offers customers without premium support the ability to return out-of-warranty equipment for replacement within just a few weeks.
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NOC Management
Avoid the significant capital, training and staff expenses associated with building an in-house team for managing your network operations center (NOC). Offered in partnership with Network Insight via their OmniPulse® Managed Service, this completely managed offering provides a comprehensive network view, and swift, effective control of all elements in both traditional and digital networks. |
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Copyright © 2000 - 2008 Data Connection.
MetaSwitch is a registered trademark of Data Connection.
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