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Posts about Support

Metaswitch User Group Elects New Board Members

Carol Daniels | Jul 28, 2016 9:00:00 AM

Metaswitch Fixed-Line Transformation NFV (Network Functions Virtualization) Support Forum 2016

The Metaswitch User Group elected four new board members and set its agenda for the year during our Forum event in May. For the first time, the group elected an international representative to the board, which reflects the company’s expansion into new markets.

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Broadvoice Relies on Metaswitch for Virtualized Business Communications

Chris Carabello | May 25, 2016 8:00:00 AM

Metaswitch virtualization Case studies Support MetaSphere Business communications geo-redundancy scalability

When Broadvoice needed a new business communications system, the company turned to Metaswitch and found an innovative virtualized solution and a reliable partner. In a new video, Broadvoice’s management team discusses what makes Metaswitch so special.

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From the CEO: Metaswitch Culture Promotes Exceptional Support

Martin Lund | Nov 23, 2015 9:00:00 AM

Perimeta thought leadership Support CEO Insights

When people buy something, they buy an experience, not just a product or service. Sure, they want the thing they’ve bought to work, but they also want to know that any problems they have involving that thing, or that solution or that product, will be handled.

Support is not a separate thing. It’s not an afterthought. It’s not an add-on. It’s part of the whole experience.

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Metaswitch Receives Accolades for Exceptional Support

Carol Daniels | Jul 20, 2015 11:00:00 AM

Support

Network operators face constant challenges in their networks, but one thing remains the same for Metaswitch customers -- reliable, high-quality support.  

One of Metaswitch’s core values is to provide exceptional customer service and support. Beyond the usual support options -- installation, commissioning and migration services, 24/7 maintenance support, training, and custom professional services -- Metaswitch brings an attitude that says the company’s success depends on the customer’s success, so we do whatever it takes to ensure that.

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