Diversity and Inclusion

We are committed to diversity and inclusion. We want Metaswitch to be a place where anyone will feel welcome, encouraged and supported to be the best they can be. We believe diversity makes us stronger, more innovative and more successful.

This commitment starts with our CEO and Board of Directors, and we expect our leaders and every employee to help create and sustain an inclusive environment.

Metaswitch has a culture based on inclusion and collaboration and a working environment that embraces differences and encourages freedom of expression. I believe that diversity is a key factor to our future success, and I hold myself, the executive team and every employee accountable for promoting diversity as the cultural fabric of our company.
Metaswitch has a long-standing commitment to diversity and inclusion and we recognize that it is a critical factor in successful innovation. Different people bring different perspectives, ideas, knowledge and culture – and we embrace these differences as a source of strength. While we celebrate the progress we’ve made to promote diversity, it is an ongoing endeavor to which we remain committed. We are working proactively to broaden how we find and hire our people. We are also working with schools, universities and professional bodies such as the Royal Academy of Engineering on new and innovative diversity and inclusion initiatives to create opportunities for the next generation. I am confident that continued momentum will ensure that positive change happens both within and beyond Metaswitch.

Martin Lund, CEO

Martin Lund
CEO, Metaswitch
Our commitment to diversity and inclusion is core to our values and culture. Our goal is that every employee feels respected, supported and included, with our diversity recognised as a strength. We recognise that we have work to do and are proud to be working on a number of D&I initiatives to drive progress in these crucial areas.

Justine McLennan, Global Head of Human Resources

Justine McLennan
Global Head of Human Resources, Metaswitch
Acting Head of HR, Ami Bartrip, has responsibility for diversity and inclusion ensuring we are innovative in our approach and we deliver real progress.


Ami Bartrip
Global Head of Diversity and Inclusion

Projects and Initiatives

We work with leading organisations to promote accessibility and inclusion.

Below is a summary of a few of our diversity and inclusion projects and initiatives.

  • Graduate Engineering Engagement Programme

    Metaswitch has been working with the Royal Academy of Engineering on the Graduate Engineering Engagement Programme (GEEP). This is an academy-led programme designed to encourage more engineering graduates to transition into engineering employment.

    The aim of the GEEP is to establish a valuable and sustainable opportunity for engineering employers to proactively widen the reach of their engagement with female, BAME and socio-economically disadvantaged engineering (and technology) students and recent graduates across a wide range of universities – particularly the newer universities.

  • Inclusive Cultures

    In January 2017, Metaswitch took part in a survey launched by the Royal Academy of Engineering to increase understanding of the culture of engineering, the extent to which it is inclusive, and what would make it more so. Results of this survey were published in the September 2017.

    How engineers perceive the culture of engineering can be captured under nine headings: problem-solving, safety-conscious, proud, loyal, team oriented, flexible in places, friendly but not personal, a strong attachment to tradition, and with a tension between job and career.

    Since the launch of the report, Metaswitch has joined the "Leveraging the Culture of Engineering Action Group" run by the academy.

  • The Year of Engineering

    Metaswitch is a partner of the Year of Engineering. A year long campaign that will see government and industry join forces to inspire the next generation of engineers.

    Metaswitch will be hosting training events for teachers throughout 2018. This will involve a half-day training session to help primary school teachers with the programming side of the computing curriculum. The training will focus on areas highlighted in the curriculum: debugging, algorithms, predicting what code will do and modelling physical systems.

    The campaign will give young people direct and inspiring experiences of engineering, showcasing the meaningful, creative and innovative careers that the profession can offer. Metaswitch will be hosting various events throughout the year including site visits for local schools and sponsoring local STEM events.

  • Sponsors for Educational Opportunity (SEO) London

    Metaswitch works with SEO London who help prepare talented students from ethnic minority or low socioeconomic backgrounds for career success. We recently hosted a site visit for a group of students who had the opportunity to have a Q&A with a senior engineer, experience a product demonstration and have lunch with some of our recent graduate joiners. The students found the day insightful and enjoyed learning more about the life of a software engineer at Metaswitch!

    Dillan from SEO said that "the day was insightful and educational, providing candidates with every opportunity to ask questions and get to know the firm and its culture."

  • Enabling Enterprise

    Metaswitch works with Enabling Enterprise to host regular site visits for local primary school children. The business trips are designed to inspire and motivate students, as they learn more about the workplace, software engineering, the technology business sector, the employees and potential career paths.

  • STEM Ambassadors

    The STEM Ambassadors Programme is a 30,000-strong network of volunteers, all with a passion for STEM subjects. We have several STEM Ambassadors working at Metaswitch who volunteer to inspire young people and demonstrate the possibilities of STEM subjects and careers. They contribute to varied school and community activities that enrich and enhance learning such as careers events, STEM workshops, mock interview days, lessons, school assemblies and mentoring programmes.

  • Access Project

    Metaswitch is a sponsor of The Access Project. The charity matches motivated students with Metaswitch graduates for weekly tutorials with the aim of raising the student's grades to enable them to apply to top-tier universities. The project aims to promote a culture of excellence, improvement and innovation. The students are selected by looking at a number of socio-demographic indicators to make sure we work with the students who need us most.

    The students meet with our employees on a regular basis for one-to-one tutoring.


In addition to our commitment to diversity and inclusion, we make additional pledges to support and reinforce our objectives.

  • Time to Change

    At Metaswitch we want to help break the silence and end the stigma around mental health. One in four of us experience a mental health problem at any one time. Nine in ten people who have experienced a mental health problem have faced negative treatment from others as a result.

    That’s why we have signed the Time to Change Employer Pledge. This is a commitment to changing the way we think and act about mental health at every level of our organization. As an integral part of signing the Pledge, we have submitted a plan detailing what actions we will take, including rolling out Resilience training to all of our employees and establishing a Wellbeing Network open to all employees.

    Time to Change is England’s largest programme to challenge mental health stigma and discrimination and is run by the charities Mind and Rethink Mental Illness.

  • Disability Confident

    Metaswitch has signed up to The Disability Confident scheme. The Disability Confident scheme is designed to support and promote employing disabled people in the workplace.

    The scheme aims to increase understanding of disability and the benefits of employing disabled people, and make a substantial contribution towards halving the disability employment gap.

    Metaswitch has been recognised as a Disability Confident Employer and is committed to:

    • inclusive and accessible recruitment
    • communicating vacancies
    • offering an interview to disabled people
    • providing reasonable adjustments
  • Inclusive Culture Pledge


    We are committed to improving the diversity of our company and building inclusive cultures every day. We want to create a culture where everyone’s talents are welcomed, valued and nurtured.

    As part of this we are committing to the Inclusive Culture Pledge, a special initiative by diversity consultancy EW Group.

    We will be working with EW Group focusing on building our skills, awareness, confidence and maturity around workplace diversity over the course of 2018. In doing so, we are making a commitment, internally and outwardly, to the lasting importance of diversity and inclusion to our company culture.

    Read the report: "Creating cultures where all engineers thrive: a unique study of inclusion across UK engineering" by the Royal Academy of Engineering.

More information

  • Training

    We aim to build D&I awareness into all our policies and practices. We also provide specific training to address specific topics.

    • Our interviewers are trained to tackle unconscious bias and we have plans to expand this training to all managers.
    • We offer training to all our employees on resilience and wellness.
    • Managers are required to undertake mandatory anti-sexual harassment training, and we plan for a company-wide programme for all employees to complete anti-discrimination and anti-harassment training.
  • Employee Engagement and Feedback

    At Metaswitch, we believe in free and open dialog. We value feedback from our employees and have a quarterly employee engagement survey on all areas of Metaswitch. We also run a separate survey specifically addressing D&I on a regular basis.

    We also provide individual contacts such as our D&I Officers and D&I Steering Group Members.

  • Diversity and Inclusion Steering Group


    We have dedicated Diversity and Inclusion Steering Groups who work collaboratively to direct and help drive forwards our diversity and inclusion initiatives across the business.