Metaswitch Wins Frost & Sullivan Global Technology Innovation Award
We’re thrilled to announce that Metaswitch has been awarded the 2019 Global Technology Innovation Award by Frost & Sullivan for our MaX communications solutions portfolio. Every year, the analyst firm recognizes the company that has created an innovative product that is rapidly gaining market acceptance. In the area of hosted IP telephony services and Unified Communications as a Service (UCaaS), Max by Metaswitch is this year’s winner.
Frost & Sullivan was impressed by MaX’s features and functionality. The analyst firm noted that MaX relies on the native dialer in mobile devices, which avoids the common problems with using mobile apps to access company voice and UC services. The services also have better voice quality because they use the mobile network rather than VoIP over Wi-Fi. Furthermore, MaX uniquely uses network-based analytics to automate identity selection.
The MaX platform also gives service providers flexible new service options by supporting tailored solutions for a variety of market segments: MaX One for individual users, MaX Family for families, MaX Micro for small teams and micro-businesses and MaX UC for small-to-medium sized businesses (SMBs) and enterprises.
These options enable service providers to expand into new markets and grow their revenue-earning potential. Consumer-oriented providers can easily launch offers for small businesses using the same MaX platform, for example. According to Frost & Sullivan, MaX by Metaswitch has made us the second biggest UCaaS platform supplier to service providers.
Ian Maclean is responsible for driving Metaswitch’s growth by defining product and marketing strategies that capitalize on major industry trends and leverage the company's intrinsic strengths in engineering excellence and product quality. Ian's role at Metaswitch includes leadership for all global marketing activities as well as product management, product marketing and corporate communications functions.
Before joining Metaswitch in June 2016, Maclean was Chief Operating Officer at Tango Networks. Prior to that, he held executive leadership roles in strategy, sales and marketing and product management at Mavenir Systems.
With more than 24 years of international telecom industry experience, Maclean is an accomplished executive who has a deep understanding of market trends and technology evolution that bridges the worlds of telecom, software and cloud.