In the hybrid workplace that many of us find ourselves in today, it can be difficult to feel connected with colleagues and customers. To restore these connections, organizations are turning to Operators to establish engagement with Metaswitch MaX UC and connecting voice calling to Microsoft Teams.

Join us to hear how Metaswitch is supporting operators like you to reap the benefits that come by addressing the complex needs of the hybrid workplace.

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Modern Work and the Vision for Operators

John Tucker
Partner PM Manager, Carrier UC

We will share how communication and collaboration is changing in the evolving world of hybrid working patterns and outline the unique role operators play assisting businesses to transform the way they communicate.

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Navigating the New Normal - The State of UC in 2021

Matt Townend
Executive Director, Cavell Group

For over 10 years, the Cavell Group has provided enterprise research and UCaaS and Operator consulting and forecasting. They will share insights from its latest global enterprise market research and recommendations for operator strategies to navigate a dynamic enterprise and competitive market environment.

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Granite Communications

A video case study

Watch Marguerite Cogliano, Product Development Manager and Shawn McElroy, Director of Telephony Engineering of Granite Telecommunications discuss how they are using the Metaswitch MaX UC and Perimeta SBC to deliver their complete "merged voice" to customers.

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Hybrid Working and the Opportunity for Metaswitch Operators  

Chris Carabello
Principal Program Manager, Carrier UC

Many hybrid businesses have turned to collaboration tools like MaX UC and Microsoft Teams to enable colleague and customer connections. We’ll describe the options for operators to deploy calling plans with Teams and how to build and position your business communications portfolio to deliver maximum value to your hybrid workers.

 

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Connecting Voice to Teams with Metaswitch

Mike Wilkinson
Principal Program Manager, Carrier UC

We will discuss the implications of Teams calling growth and its impact on future voice network strategy. What changes should be considered that dovetail with a market where Teams is a major influence? Are there specific functionality, scalability and quality issues that will provide an edge in service differentiation?

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Closing Round Table - Questions and Discussion

Mike and Chris will join live to address your questions and discuss ideas.

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