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Products
Packet Core
5G Fusion Core
NOS Toolkit
Protocol Stacks
Voice Core
Clearwater Core IMS
Perimeta SBC
Rhino TAS for Mobile
MetaSphere QCall
MetaSphere CFS and EAS
Universal Media Gateway
Unified Communications
MaX
Cloud Contact Center
Management
MetaView NMS
ServiceIQ
Managed Services
Managed Service for Teams Calling
Mobile Control Point
Operator Connect Accelerator
Solutions
Packet Core
Wireless Wireline Convergence
Private 5G and LTE
In Deutschland
Campus Networks
Military Communications
Smart Agriculture
UK Shared Access
Complete Mobile
Network OS
Voice Core
VoLTE/VoNR
Robocall Blocking
IP Multimedia Subsystem
Consumer Voice
Voice Interconnect
Mobile Voicemail
Open Service Creation
Unified Communications
UC & Collaboration
Contact Centers
SIP Trunking
Microsoft Teams
Managed Service for Teams Calling
Mobile Control Point
Operator Connect using Perimeta SBC
Microsoft Teams Direct Routing
Operator Connect Accelerator
Services
Support Community
Customer Care
Custom Development
Migration
Training
MarketVisions
Rhino Developers
Knowledge Center
Case Studies
White Papers
Datasheets
Reference
About Us
Why Metaswitch?
Contact
Partners
Code of Conduct
Events
Awards
Press Releases
Diversity
Social Responsibility
UK Gender Pay Gap
Coronavirus/COVID-19
Information for Visitors
Information for Customers and Partners
Careers
Opportunities
Your Privacy
Contact Us
White Papers
Cloud Contact Center: 3 tips for unlocking agent performance
Great customer experience has become a valuable differentiator in today’s increasingly competitive markets. The good news? Your contact center ...
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Cloud Contact Center: Increasing Profitability Through Improved Customer Service
Traditionally, contact centers have been pure cost centers – a necessary expense on the balance sheet to maintain a post-purchase customer service ...
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Cloud Contact Center: Understanding the Total Cost of Ownership
To build a proper business case, it is important to fully understand and evaluate the often hidden – and ongoing – costs associated with the ...
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Mobility: The Next Frontier for Unified Communications white paper
Business and IT leaders understand that in the digital era, competitive advantage is not necessarily determined by the company with the lowest prices ...
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Cloud Comms: The imperative for differentiation
How to compete in a market that is maturing fast? The Cloud Comms market is maturing, and commoditisation is on the horizon – how can providers ...
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Virtualization and Containerization of the Mobile Network
A joint white paper by Metaswitch Networks and Telenor Group As LTE and VoLTE are becoming mainstream, the industry is turning to meet the new ...
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Group Collaboration, Communication and Multi-Persona Services
The mass-adoption of mobile as the primary means of business communications has created challenges for both users and businesses. Many independent ...
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Cloud Native VNF Operation Automation
We’ve been helping network operators to realize the benefits of Network Functions Virtualisation since the very beginnings of the NFV movement, and ...
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Simplified VoLTE Roaming - From Dream to Reality
Voice over LTE (VoLTE) is one of the most significant evolutions to have hit the voice world in many years, finally migrating one of the last ...
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Top 5 Challenges in Modernizing Unified Communications and Collaboration
The business meeting is not what it used to be. The scene of a group of company executives sitting around a table in a conference room while munching ...
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The Internet of Talk - The Future of Voice Communications
Telephony is the lifeblood of the telecom industry. But that blood has been getting thinner in recent years, as alternative modes of communication, ...
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Advance Messaging Services with a Converged Network Message Store
Now, with the advent of the Converged Network Message Store, operators can leverage their investments in IP and NFV to innovate in messaging again, ...
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