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Solutions
Private Edge Compute
Private MEC
Voice Core
Business Voice
Consumer Voice
Voice Interconnect
Microsoft Teams
Azure Communications Gateway
Mobile Control Point
Operator Connect using Perimeta SBC
Microsoft Teams Direct Routing
Operator Connect Accelerator
Products
Packet Core
Private 5G
Voice Core
MetaSphere CFS and EAS
Perimeta SBC
Clearwater Core IMS
MetaSphere QCall
Media Gateway
Unified Communications
MaX
Contact Center
Managed Services
Azure Communications Gateway
Mobile Control Point
Operator Connect Accelerator
Management
MetaView NMS
Knowledge Center
Case Studies
White Papers
Datasheets
Reference
About Us
Why Metaswitch?
Press Release Archive
Careers
Experienced Roles
Student and Graduate Roles
Support
Contact Metaswitch
White Papers
Cloud Contact Center: 3 tips for unlocking agent performance
Great customer experience has become a valuable differentiator in today’s increasingly competitive markets. The good news? Your contact center agents ...
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Cloud Contact Center: Increasing Profitability Through Improved Customer Service
Traditionally, contact centers have been pure cost centers – a necessary expense on the balance sheet to maintain a post-purchase customer service ...
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Cloud Contact Center: Understanding the Total Cost of Ownership
To build a proper business case, it is important to fully understand and evaluate the often hidden – and ongoing – costs associated with the ...
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Mobility: The Next Frontier for Unified Communications white paper
Business and IT leaders understand that in the digital era, competitive advantage is not necessarily determined by the company with the lowest prices ...
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Cloud Comms: The imperative for differentiation
How to compete in a market that is maturing fast? The Cloud Comms market is maturing, and commoditisation is on the horizon – how can providers ...
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Virtualization and Containerization of the Mobile Network
A joint white paper by Metaswitch Networks and Telenor Group As LTE and VoLTE are becoming mainstream, the industry is turning to meet the new ...
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Group Collaboration, Communication and Multi-Persona Services
The mass-adoption of mobile as the primary means of business communications has created challenges for both users and businesses. Many independent ...
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Cloud Native VNF Operation Automation
We’ve been helping network operators to realize the benefits of Network Functions Virtualisation since the very beginnings of the NFV movement, and ...
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Simplified VoLTE Roaming - From Dream to Reality
Voice over LTE (VoLTE) is one of the most significant evolutions to have hit the voice world in many years, finally migrating one of the last ...
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Top 5 Challenges in Modernizing Unified Communications and Collaboration
The business meeting is not what it used to be. The scene of a group of company executives sitting around a table in a conference room while munching ...
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The Internet of Talk - The Future of Voice Communications
Telephony is the lifeblood of the telecom industry. But that blood has been getting thinner in recent years, as alternative modes of communication, ...
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Advance Messaging Services with a Converged Network Message Store
Now, with the advent of the Converged Network Message Store, operators can leverage their investments in IP and NFV to innovate in messaging again, ...
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