Resource Center

Posts about Collaboration

What is hosted unified communications and collaboration (UC&C)?

UC (Unified Communications) Business communications Collaboration

Hosted unified communications and collaboration (UC&C) is an integrated suite of applications and services designed to meet the communications needs of small, medium and large enterprises by connecting together every major communications channel in one secure and easy-to-use system.

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Top 5 Challenges in Modernizing Unified Communications and Collaboration

White papers UC (Unified Communications) Business communications Collaboration Accession Meeting

The business meeting is not what it used to be. The scene of a group of company executives sitting around a table in a conference room while munching on sandwiches and brainstorming ideas is more like a take from Mad Men than a description of how businesses operate today. Even if you update the scene and fill the office with advanced technology such as color- display phones, telepresence or high-end video conferencing systems, it’s still clear that there’s something wrong with this picture.

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Accession Meeting datasheet

Datasheets Collaboration Accession Meeting

With today’s distributed work forces and dispersed customer bases, unified communications and collaboration tools are on the rise in small, media and large businesses but IT managers and employees are expecting more.

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How hosted UC and cloud contact centers are driving service provider growth

White papers Contact center UC (Unified Communications) Business communications Collaboration

In our hyper-competitive world where dial tone and broadband have become commodities, service providers need new ways of differentiating themselves. It’s no longer enough to sell basic services like voice and messaging. Offering capabilities such as Unified Communications (UC) and cloud contact centers lets service providers gain new business customers and add value for existing customers, while increasing revenues and decreasing churn. Opening up a whole new world to service providers, cloud-based UC and contact centers provide opportunities to increase mindshare and wallet share, while better competing against new and old competitors.

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The Future of Collaboration

White papers UC (Unified Communications) Business communications Collaboration

By using a cloud model for unified communications and collaboration, organizations can significantly lower costs, reduce complexity, and improve productivity and the user experience. For many forward-looking IT and business leaders, it’s not just the future of communications that is in the cloud – it’s the present.

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Accession Communicator datasheet

Datasheets Accession Communicator UC (Unified Communications) desktop applications mobile applications Mobile Infrastructure Consumer communications Business communications Collaboration

With the advent of the "always-on" workforce and the proliferation of cost-effective smartphones and tablets, mobile devices are increasingly becoming informal, portable extensions of the business communications infrastructure. Now you can solidify this relationship with Accession Communicator.

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