What is Mobile Unified Communications (Mobile UC)?

Mobile Unified Communications (Mobile UC) is a solution which enables mobile network operators (MNOs) to provide a highly contextual and immersive telephony service that improves a user’s productivity and their ability to stay connected. Mobile UC features extend the value of an MNO’s mobile offering, increasing customer satisfaction and therefore retention.   

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Easily deployed in VoLTE and IMS networks, Mobile UC offerings employ cloud-native, carrier-grade mobile communications platforms that uniquely blend the native dialer experience of a smartphone with network-based voice services, group communications and collaboration features.

Mobile UC services are ideal for families, sole proprietorships or independent consultants (prosumers) and small to medium-sized businesses. Each subset of consumer has a distinct set of issues which can be address by a highly-customizable Mobile UC offering. Such solutions include complete unified communications and collaboration services that comprise presence, chat and video conferencing. Leveraging the native dialer, a Mobile UC application also typically includes a simple management interface from which a user can configure and control their entire communications environment.

Key Mobile UC features include:

  • Highly-configurable single line with multiple appearances on end devices.
  • Local intra-family or group calling and messaging, including multi-way calls.
  • Dual persona, with two or more numbers integrated with the native dialer.
  • Temporary numbers for eBay or Craigslist or for businesses with seasonal workers.
  • Policy and permissions, including granular incoming call control and call distribution.
  • Intuitive group collaboration, including video conferencing and screen sharing.
  • Comprehensive presence, instant messaging and file sharing from a simple UI.

Also see:

What is a Telephony Application Server

 

Learn more:

about the Metaswitch Mobile UC solutions

Contact us to learn more about Metaswitch's Mobile UC solution

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