Empower your team with interactive education and certification programs

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    Live training from Metaswitch experts

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    Located at our training centers or on-site at your facility

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    Put the theory into practice with hands-on exercises

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    Self-paced materials and online videos

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    Regular free live webinars and Q&A on popular topics

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    Certification program to accredit your skills

Why use Metaswitch’s Training service?

Metaswitch’s comprehensive and cost-effective training program educates your team so they are ready to manage your Metaswitch deployment.

We provide live instructor training, led by experienced Metaswitch experts. We believe in “learning by doing” and all of our classes are packed with interactive exercises so that you can put the theory into practice right away.

We run regular free Communities Live webinars on subjects requested by our customers. Previous subjects have included troubleshooting common issues, security best practice, and advanced scripting topics. These webinars are recorded and made available on our online library, alongside a variety of other videos and self-paced training resources.


When you’re feeling confident in your skills, you can take our exams to become a Metaswitch Certified Technician (MCT) and display your badge with pride on our Communities portal.

Training courses

  • Operations, Administration, Maintenance and
  • Troubleshooting across the Metaswitch product and solution set
  • Provisioning for Customer Service Representatives
  • Advanced topics for Engineering teams
  • MarketVisions marketing classes to help you to be successful in the marketplace

Training locations

  • London, UK
  • Dallas, TX, USA
  • Mt. Juliet, TN, USA
  • Mexico City, Mexico
  • On-site at our customer’s facility
Great course, I feel that I went from zero to proficient in a week.
Roberto Rivera
Izzi Telecom

Explore our training resources to learn more or to book a session

Training resources