Metaswitch Takes Top Honors in Three Mobile Industry Awards

Metaswitch | Jun 7, 2017 5:00:00 AM

Press Releases NFV (Network Functions Virtualization) VoLTE Award

Software innovations secure independent recognition for “Most Innovative NFV Solution,” “Most Innovative VoLTE Launch over IMS” and “Best Enabling Mobile Technology”

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Can Telcos Really Rely on Public Clouds?

Metaswitch | Jun 6, 2017 8:00:00 AM

NFV (Network Functions Virtualization) VoLTE VNF cloud native

From the mindset of traditional network operators, the public cloud is often viewed with some wariness. There are a host of objections to the public cloud that keep many service providers from considering this cloud environment in their network virtualization strategies. But we think that the public cloud does have a role to play future NFV deployments.

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Sixbell selects Metaswitch to accelerate network and service transformation

Metaswitch | Jun 1, 2017 5:00:00 AM

Press Releases UC (Unified Communications) VoLTE Voice over Wi-Fi (VoWiFi) cloud native

Top regional telecom systems integrator will deliver the full suite of Metaswitch applications and network software to fixed and mobile operators throughout Latin America

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Cloud Native is More Than Just a Buzzword

Metaswitch | May 30, 2017 8:00:00 AM

SBC (Session Border Controller) NFV (Network Functions Virtualization) cloud native microservices

In a recent interview with TelecomTV, CTO Martin Taylor was asked about the industry buzzword, “cloud native,” and why it is so important to the development of NFV. In other words, what’s all the fuss about cloud native? This isn’t just the latest craze in networking that will one day be forgotten when styles change and move on. Cloud native software design principles are essential to the success of NFV, as Taylor explained.

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GlobalData Names Metaswitch Perimeta Session Border Controller the Sole “Leader” in Latest Market-wide Product Assessment Report

Metaswitch | May 16, 2017 5:00:00 AM

SBC (Session Border Controller) Perimeta Press Releases

Virtual SBC cited for performance, features and carrier class cloud deployments

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All Abuzz about ONAP

Metaswitch | May 9, 2017 8:00:00 AM

NFV (Network Functions Virtualization) open source SDN (Software Defined Networking) Project Clearwater VNF

We’ve seen some big changes this year in the realm of management and orchestration (MANO) for network functions virtualization (NFV) and software defined networking (SDN). AT&T announced that it was contributing its own in-house developed Enhanced Control, Orchestration, Management and Policy (ECOMP) software, to a new open source project within the Linux Foundation, called OpenECOMP. And soon after that, the Linux Foundation decided to merge the new OpenECOMP with another similar project called Open-O to create the Open Network Automation Platform (ONAP). Now that the dust has settled, the momentum and excitement is building for the new ONAP initiative.

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Thailand’s Largest Mobile Carrier Deploys Metaswitch VoLTE Peering Solution

Metaswitch | May 2, 2017 5:00:00 AM

SBC (Session Border Controller) Perimeta Press Releases Interconnect VoLTE cloud native

AIS using Metaswitch Perimeta session border controller to interconnect with other carriers

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Video Demo: A Complete VoLTE Deployment Running in Containers

Metaswitch | Apr 6, 2017 7:07:00 AM

VoLTE Mobile Infrastructure cloud native

While Network Operators love the concept of NFV, they are struggling to realize the promised cost savings. As part of our ongoing commitment to delivering innovative cloud native infrastructure solutions, Metaswitch is demonstrating a new approach to NFV, based around containers rather than virtual machines. Employing containers makes NFV much more responsive than previous approaches and opens up radical cost reductions, saving nearly 50 cent or -- 1 million dollars -- in platform costs over five years, for a 1 million consumer VoLTE IR.92 and IR.94 deployment. In this video you will see the Metaswitch VoLTE solution built-out for 1 million subscribers, running in containers, in an on premise cloud. In this demo, we are using bare metal containers but we could just as well be running the containers within VMs, if that methodology is preferred.

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Metaswitch Cloud Contact Center Empowers Service Provider Brand and Business Intelligence

Metaswitch | Mar 23, 2017 8:16:47 AM

Press Releases Cloud Contact Center UC (Unified Communications)

New features bring significant business benefits to service providers and their enterprise customers

LOS ALTOS, Calif. – March 23, 2017 – Cloud native communications software leader Metaswitch today announced several enhancements to its Cloud Contact Center (powered by Telax™) offering, including industry-first, out-of-the-box white label capabilities that enable service providers to construct custom, trusted brand experiences for their customers. Additional enhancements include real-time business intelligence metrics, multi-location management and an enhanced UI for increased ease-of-use.  

“These new enhancements to Cloud Contact Center improve our visibility, broaden our reach, enhance the trust that customers place in us and increase stickiness of our offerings. All of this makes the platform more strategic for us by allowing us to generate new revenues and develop new partnerships, improving our market position,” said Ryan Yakos, vice-president of business development for Metaswitch customer AccessOne. “Metaswitch Cloud Contact Center is also a strong complement to our Metaswitch Hosted UC and SIP Trunking business services.”

Metaswitch Cloud Contact Center enables providers to offer the highest voice quality and reliability to its business customers’ help desk, customer service, sales and billing departments while keeping their own capital expenses and support costs low. It provides advanced capabilities such as intelligent skill-based routing, multi-channel support and workforce management, giving customers the tools they need to run and manage their contact centers effectively to improve customer interactions.

New features include:

  • White-label branding capabilities -- Metaswitch’s provider-focused solution enables service provider branding right out-of-the-box, with no additional fees or special training required.
  • Real-time Business Intelligence – Provides interactive and intuitive visualization of real-time data.
  • Multi-Location Agent – Compiles call statistics on a queue-by-queue basis and across multiple locations. Perfect for the demanding needs of verticals such as retail, healthcare and banking, it also enables central administration of location-specific scheduling, routing, and dashboards.
  • Enhanced UI - User interface enhancements provides clearer visibility into user activity and resource utilization.

“Metaswitch understands the value of the brands that our service provider customers have worked so hard to build, said Chris Carabello, senior director of product marketing for Metaswitch. By providing them with a solution custom-built for service providers with comprehensive brand insertion capabilities, and best-in-class business intelligence, they have greater opportunity to differentiate themselves in the multi-billion dollar cloud contact center market.”


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Metaswitch Accession Continues Its Ascent, Further Enhancing UC&C Scalability, Cost Efficiency and User Experience

Metaswitch | Mar 23, 2017 5:00:00 AM

Press Releases UC (Unified Communications) scalability

Webinar hosting, new room size options and COTS audio/video deployment widen the market
for leading Unified Communications and Collaboration (UC&C) platform

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