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Posts about Business communications

Happy Together: Group Communications Unlock New Service Revenue

Steve Gleave | Oct 2, 2017 8:30:00 AM

UC (Unified Communications) Business communications Mobile UC

From the old days when rural phone customers had to share party lines to these days when people share nearly everything on social media, technology continually creates new ways for groups of people to communicate. Today, a plethora of mobile messaging apps make group communications easier and more fun than ever. But even though such apps are well established, there is room for growth and an opportunity for wireless service providers to create services that cater to groups of consumers and business users.

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4 enterprise communications challenges solved by unified communications and collaboration

Iwan Price-Evans | Aug 11, 2017 8:30:00 AM

UC (Unified Communications) Business communications Collaboration

Enterprise communication is complicated. The days when each employee had only a fixed-line desk phone are long gone, and the era of the on-premises PBX has been on the way out for some time. Enterprises today have to deal with employees who work remotely or who are always mobile; a multitude of unsecured devices from smartphones to PCs; and the demand for richer and more powerful communication tools. Given this, it should be no surprise that one of the biggest challenges enterprises face is enabling their employees to communicate and collaborate effectively. The enterprises that crack this tough problem first will gain a massive advantage over their competitors.

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Powering Commerce

Rob Welsh | Jun 2, 2017 12:13:00 AM

UC (Unified Communications) mobile applications Business communications commerce web hooks

Some days I pick up my phone and I’ve so many apps I don’t know where to start looking. It used to be that you had two main ports of call - your web browser which got you to the front door of every store on the internet, and your email which gave you all the exciting results of your recent bout of online shopping. “You’ve got mail!” meant your order was confirmed or, better still, your package was on its way.

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Mobile UC Empowers the Mobile Workforce

Chris Carabello | May 8, 2017 1:41:39 PM

UC (Unified Communications) Business communications Collaboration Accession Meeting Mobile UC

With a growing mobile workforce, businesses are seeking to enable communication and collaboration for all employees across their mobile environments. The lack of effective tools for mobile users decreases their productivity by making it more difficult for them to communicate effectively with customers and colleagues. But through a combination of cloud-native communication software and mobile-centric productivity tools, mobile operators and MVNOs are now uniquely positioned to deliver the reliable, simple and cost-effective mobile-first group communications services that businesses need.

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Citizens Fiber Selects Metaswitch for Strategic Network Transformation

Metaswitch | Dec 1, 2016 6:00:00 AM

SBC (Session Border Controller) Press Releases UC (Unified Communications) Business communications VNF

Full-service telecommunications provider will reduce costs and speed innovation with comprehensive communications software portfolio

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Metaswitch Accession Unified Communications Client Goes Native for Apple iPhone

Metaswitch | Nov 10, 2016 12:00:00 AM

Press Releases Accession Communicator UC (Unified Communications) Business communications cloud native

Tight integration with iOS 10 through Apple CallKit provides seamless native dialer capabilities

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Metaswitch Wins 2016 TMC Labs Innovation Award for Unified Communications

Jennifer Payne | Sep 29, 2016 6:00:00 AM

UC (Unified Communications) Award Business communications

Metaswitch Wins 2016 TMC Labs Innovation Award for Unified Communications

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Empower Employees to Transform Your Business

Chris Carabello | Aug 25, 2016 9:00:00 AM

Fixed-Line Transformation Business communications Forum 2016

No matter what type of network or business transformation you’re going through, it’s imperative that you bring your people through the transition, too. Whether you’re considering a virtualized network implementation, transitioning from TDM to IP communications, launching business services for the first time or expanding into different geographic areas, your employees need to be on board with the changes and empowered to make the transformation a success. So when we talk about embracing new models for building networks and delivering services, a key part of that is adopting what we call "new people models."

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And Now for Something Completely Different…

Chris Carabello | Aug 16, 2016 9:00:00 AM

Metaswitch VoIP (Voice over Internet Protocol) Accession Communicator Business communications Forum 2016

Saddleback Communications is a great case study in reinventing the network operator and embracing new business models for profitable growth. At our Forum customer event in May, Saddleback president Bill Bryant and Ray Napoletano, senior manager of business development, shared their story of how they leveraged Metaswitch platforms to launch a new business.

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How EarthLink Changed Its Marketing Tune

Chris Carabello | Aug 11, 2016 9:00:00 AM

Metaswitch Business communications Forum 2016

When it comes to marketing business communications services, it’s not always the loudest message with the biggest budget that gets the most attention, but the right one. That’s one of the things that EarthLink has learned from its transition into a business solutions provider.

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