Resource Center

Metaswitch and VMware Manx Telecom Case Study

NFV (Network Functions Virtualization) Case studies Clearwater Core Consumer communications

Apr 22, 2016 10:30:51 AM

Located in the Irish Sea, midway between Great Britain and Ireland, the Isle of Man is on a mission. With the exception of the annual Tourist Trophy (TT) races that draw over 40 thousand people over a 2-week period, a slow decline in the historically important tourist industry meant the Island had to reinvent itself. It needed a new model.Through its IP based network, Tiscali is able to supply its customers with a wide range of services, from Narrowband and Broadband Internet access to more specific and technologically advanced products, in order to satisfy market needs. The offer includes also voice, portal and multimedia services, with also enclosed the recent, mobile offer.

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Broadvoice and Metaswitch build a geo-redundant solution in the cloud

NFV (Network Functions Virtualization) Case studies Application server Consumer communications geo-redundancy

Apr 7, 2016 7:00:00 AM

Broadvoice is a leading provider of hosted voice and data products to consumers and businesses. Needing a future-proof, geo-redundant network to meet the needs of its demanding business customers and to support its rapid expansion, Broadvoice has deployed a multi-state, geo-redundant configuration of Metaswitch’s clustered MetaSphere Multiservice Telephony Application Server (MTAS) in the cloud.

A leader in adopting forward-thinking technologies, Broadvoice believes that the new model of a fully virtualized network from Metaswitch provides them with unmatched scalability, flexibility and cost-efficiency. Building on Metaswitch’s leadership in virtual network functions, Broadvoice is offering carrier-grade real time services including Cloud PBX, and Business Unified Communications functions, alongside its residential service offerings, with unparalleled multi-site redundancy and reliability.

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The Importance of Network Functions Virtualization: a Metaswitch Perspective

NFV (Network Functions Virtualization) White papers

Feb 26, 2016 2:04:11 AM

In this white paper, CTO Martin Taylor examines the technology advances that have made NFV a possibility today, and looks ahead to the massive benefits that await network operators who embrace the transition from Network Equipment Providers to Network Software Providers.

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Elastic scalability in NFV

NFV (Network Functions Virtualization) White papers scalability

Feb 26, 2016 1:57:15 AM

Network operators have highlighted elastic scalability as one of the most important new capabilities that NFV offers them. In this article we examine why elastic scalability is seen as so valuable, and how NFV supports elastically scalable network functions.

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Intel, HPE and Metaswitch Joint NFV VoLTE Solutions Brief

NFV (Network Functions Virtualization) White papers VoLTE

Feb 24, 2016 12:42:30 PM

Deliver Scalable VoLTE and Agile Rich Communications Services

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Enterprise Mobility Driving UC

UC (Unified Communications) Business communications infographics

Feb 16, 2016 8:00:00 AM

A survey of 1250 business decision makers in North America shows that the workplace is becoming increasingly mobile.

Get the infographic to find out more!

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The Four Steps to Better Contact Centers

White papers Contact center Business communications

Feb 16, 2016 8:00:00 AM

Customer experience is increasingly becoming a key differentiator due to increased competition and accelerated globalization. The technology you choose for your unified communications and contact centers will play a greater role in the success of your customer service as new channels of communication continue to develop.

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How hosted UC and cloud contact centers are driving service provider growth

White papers Contact center UC (Unified Communications) Business communications Collaboration

Feb 16, 2016 8:00:00 AM

In our hyper-competitive world where dial tone and broadband have become commodities, service providers need new ways of differentiating themselves. It’s no longer enough to sell basic services like voice and messaging. Offering capabilities such as Unified Communications (UC) and cloud contact centers lets service providers gain new business customers and add value for existing customers, while increasing revenues and decreasing churn. Opening up a whole new world to service providers, cloud-based UC and contact centers provide opportunities to increase mindshare and wallet share, while better competing against new and old competitors.

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Metaswitch & Telax: Bringing You an All-In-One Cloud Contact Center Solution

Contact center Cloud Contact Center Business communications infographics

Feb 16, 2016 8:00:00 AM

Metaswitch and Telax oined forces to create an advanced cloud contact center management system with more functionality and less expense than traditional solutions.

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The Future of Collaboration

White papers UC (Unified Communications) Business communications Collaboration

Feb 16, 2016 8:00:00 AM

By using a cloud model for unified communications and collaboration, organizations can significantly lower costs, reduce complexity, and improve productivity and the user experience. For many forward-looking IT and business leaders, it’s not just the future of communications that is in the cloud – it’s the present.

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Access One builds better business communications with Metaswitch

Case studies Business communications Access One

Feb 3, 2016 8:30:00 AM

After initially reselling Hosted PBX services, Access One selected Metaswitch Networks to supply a broad range of business communications services. Metaswitch has proven to be a strong partner as it has provided technical and marketing support to quickly help Access One achieve superior profitability and a platform from which it delivers the quality of experience its clients have come to expect.

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Telstra interconnect case study

Case studies Network interconnect

Jan 18, 2016 9:00:00 AM

After a comprehensive evaluation and a rigorous proof of concept study, Telstra Global Enterprise and Services (GES) – the Telstra business unit that provides telecommunications services and solutions to carriers and multinational enterprises globally – selected Metaswitch as the common platform for its Telstra Wholesale Interconnect Network.

Metaswitch equipment is now deployed in GES’s four global Points-of-Presence (PoPs) in Hong Kong, London, Newark and Sydney, and anchored by a Metaswitch softswitch in London. The deployments were accomplished via a simultaneous worldwide flash cut driven in part by real estate lease termination concerns.

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Business VoIP broadband test tool

Analytics VoIP (Voice over Internet Protocol) Service Assurance Server Network management Business communications

Dec 15, 2015 5:56:10 AM

One of the challenges of delivering Business VoIP, especially for when deploying in an OTT (Over-The-Top) environment, is assessing whether a business’s local network and WAN connection is adequate to support a proposed service with a high quality-of-experience.

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“Telco-grade” in the cloud: deploying reliable VoIP in NFV environments

VoIP (Voice over Internet Protocol) NFV (Network Functions Virtualization) Cloud White papers Consumer communications high availability (HA)

Nov 24, 2015 8:10:26 AM

Network operators want to take advantage of the flexibility, cost savings and increased agility that Network Functions Virtualization (NFV) offers them. However, they still need to provide traditional “telco-grade” services, including offering their end-users SLAs of five-nines availability or higher with strict call cutoff targets. Providing telco-grade services in the cloud presents a technical challenge but is achievable.

In this white paper, we examine the issues involved and show how network operators can achieve these goals. 

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Virtualized PoPs: From Concept to Reality

SBC (Session Border Controller) Perimeta virtualization White papers Network interconnect

Nov 18, 2015 6:45:35 AM

Wholesale carriers are now under constant pressure to reduce cost, improve quality, flexibility, efficiency and global reach, all this while increasing speed of innovation. Not a small order. Virtualization and automation are two of the tools that are now available to carriers to enable a complete shift in their network deployment and operation, which should enable them to better compete with the new breed of telecom service providers.

This white paper provides the background on those technology and business changes and offers an insight into why wholesale carriers need to be reacting now to this latest opportunity before it becomes a threat to their livelihood.

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Session visibility in a virtualized world

NFV (Network Functions Virtualization) virtualization Service Assurance Server White papers

Nov 3, 2015 6:41:09 AM

Network operators must be able to diagnose and troubleshoot problems as they arise in the network. When there are problems, they need to be able to get to the heart of them quickly and efficiently. They need to reliably determine its root cause and address it, fast. Every second of delay could be hundreds of annoyed customers or thousands of dollars of lost revenue as peers route their calls elsewhere, and perhaps don’t come back. As network operators leverage Network Functions Virtualization (NFV) and Software Defined Networking (SDN) to rapidly roll out new services, increase service flexibility, reduce capital and operational expenditures, and become more agile, Service Assurance (SA) has struggled to keep pace. Part of SA’s struggle stems from the challenge of maintaining continuous SIP session visibility both within a virtual infrastructure as well as across hybrid physical/virtual environments.

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Case study: ENA uses Metaswitch Perimeta to add network smarts for K-12 schools in U.S.

SBC (Session Border Controller) Perimeta Case studies

Oct 21, 2015 3:38:54 AM

ENA (Education Networks of America®) is the nation’s leading provider of Infrastructure as a Service (IaaS) solutions to K-12 school systems and libraries, serving more than 5,000 sites across its nationwide network.

After rigorous testing and evaluation, ENA selected Metaswitch as the common platform for its Business Communications and Network Interconnect solution. The implementation of Metaswitch has resulted in a highly scalable and secure platform delivering a range of innovative communications solutions. This, coupled with Metaswitch’s management solution, allows ENA to fulfill its promise of delivering exceptional support.

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Case study: ENA Deploys Metaswitch to add network smarts for America's schools and libraries

SBC (Session Border Controller) Case studies Business communications

Oct 21, 2015 3:35:00 AM

ENA (Education Networks of America®) is the nation’s leading provider of Infrastructure as a Service (IaaS) solutions to K-12 school systems and libraries, serving more than 5,000 sites across its nationwide network.

After rigorous testing and evaluation, ENA selected Metaswitch as the common platform for its Business Communications and Network Interconnect solution. The implementation of Metaswitch has resulted in a highly scalable and secure platform delivering a range of innovative communications solutions. This, coupled with Metaswitch’s management solution, allows ENA to fulfill its promise of delivering exceptional support.

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Jon Arnold's SMB VoIP 2015 white paper

VoIP (Voice over Internet Protocol) White papers Business communications

Sep 21, 2015 3:49:00 AM

This white paper validates the opportunity for IP communications and guides service providers in approaching the small and midsized business (SMB) market. For service providers currently in-market or those looking to enter the market, the research shows there is sufficient interest to merit a strong push. Primary reasons revolve around: (a) a large market still using legacy systems; (b) a need to improve productivity and better integrate remote workforces; and (c) greater understanding of how cloud-based solutions can improve flexibility and reduce costs. Reinforcing that are customers that have already made the move to IP. These companies show overwhelming happiness with IP across several criteria, including cost, product performance, and functionality. Based on these and other factors, this analysis provides the basis for developing a winning value proposition to target the SMB market.

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MarketVisions Go-To-Market program with Eatel case study

Case studies Hosted PBX MarketVisions Go-to-market Business communications

Aug 12, 2015 4:39:58 AM

As a long time Metaswitch customer, EATEL had the technical capabilities and product platform; however, Hosted PBX can be a complex solution to implement, with many customer touch points, internal handoffs, and potential system impacts. EATEL wanted an expert resource to help launch a Hosted PBX product quickly and efficiently.

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The Network Software Provider: A New Vendor Category

NFV (Network Functions Virtualization) White papers Corporate

Aug 4, 2015 10:02:00 AM

Network operators that embrace NFV will make fundamental changes to their supply chains. To minimize hardware costs, network operators will want to purchase their generic NFV infrastructure from high-volume vendors of general-purpose hardware, vendors that, in general, have very little knowledge of specialized network functions such as provider edge routers or IP multimedia subsystems (IMS). To procure the software that will provide those specialized network functions, they will need to turn to vendors that combine an in-depth understanding of the network functions with the ability to implement them efficiently in software on generic hardware. This is the type of vendor that we refer to as a Network Software Provider.

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Session Border Controllers - The Crux of Network Security

SBC (Session Border Controller) NFV (Network Functions Virtualization) White papers security

Jul 15, 2015 6:23:00 AM

The perimeter of your communications architecture is only as strong as its weakest link. Beyond the boundary of your managed infrastructure lie many threats to the continuity of your service offerings and to the integrity of your network. Perimeta is the first VNF (Virtualized Network Function) carrier-class Session Border Controller (SBC) proven to deliver the security performance demanded of new cloud environments, as well as large-scale real-time communications services, while providing a level of visibility before unseen by networks operators.

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Transform your network, transform your business

Network Transformation White papers Consumer communications

Jul 6, 2015 3:42:00 AM

Metaswitch understand that there are no quick and easy one-size-fits-all answers to the challenges carriers face. However, we believe that the fixed-line network is a business asset that can be grown. The business case can be made, by revolutionizing business phone service, attracting and retaining residential subscribers through innovative service offerings, leveraging the broadband access revolution, and seeking out savings from power, property, interconnect, signalling and other operational costs.

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Project Calico overview

Project Calico White papers Cloud network virtualization

Jul 6, 2015 3:20:00 AM

Project Calico is an open source software-based networking solution for cloud data centers that delivers a unique combination of scalability, simplicity and control. Unlike overlay-based solutions that force cloud application developers to wrestle with network-centric concepts such as L2 segments, subnets and virtual routers, Calico connects all kinds of cloud workloads, whether virtual machine, container or bare metal, directly to a scalable IP fabric that supports the expression of rich application-centric policies that provide outstanding security.

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Wholesale vs CPE Call Center: total cost of ownership

White papers Contact center Business communications

Jul 6, 2015 3:16:00 AM

Hosted contact center services delivered significantly lower TCO than comparable premise-based systems for all configurations analyzed for both a 5 year and 10 year timeframe.

Additionally, the TCO analysis demonstrates that:

  • Cost savings with the hosted model increases with the size of the contact center organization, for all configurations analyzed
  • Cost savings with the hosted model increases as more contact center applications are delivered as a hosted service.
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