What is it?
Business communications is changing. Companies have pivoted to support remote working with cloud collaboration and video meetings. As a result, businesses are rethinking their communications solutions. They need flexible services to support employees wherever they are and however they connect – in the office, on the road, or at home. This may include Microsoft Teams, on-premises PBXs, personal or company-owned mobile devices, and disparate OTT applications. Successful operators must offer a suite of services for businesses and their users across these environments.