MaX by Metaswitch

Innovative revenue-generating services that maximize the mobile experience

  • icon-multi-persona

    Multi-persona, multi-device service for voice and SMS

  • Group communication and collaboration

  • icon-cloud-engineering

    Network intelligence for automated identity management

  • icon-mobile-efficiency

    Network voice provides superior voice quality

  • Native dialer integration and Android and iOS support

  • Suitable for prosumers, families and small businesses / teams

Features

The ubiquity of mobile communications, our changing work/life patterns and the BYOD phenomenon have created new challenges for small businesses, prosumers and families. Common struggles include juggling multiple communications personas on one device; dealing with poor voice quality from over-the-top (OTT) apps; and figuring out how to provide great customer service from an all-mobile team.

MaX by Metaswitch is a cloud native, carrier-grade mobile group communications product that enables mobile network operators to blend the native dialer of the smartphone with network-based voice and messaging services, multiple personas, group communications and collaboration features, and simple options for users to manage and control the experience from their mobile devices.

  • Native dialer experience
  • Multi-device support for voice and SMS
  • Cross-platform: consistent UX on Android and iOS
  • Bring Your Own Device (BYOD)
  • Multiple lines or identities for voice and SMS
  • Network-based intelligence automates the handling of multiple identities
  • Network voice support
  • Incoming call management
  • Call join / call transfer
  • Shared business identity for all users in a team
  • Group Feed dashboard of team activities
  • Group chat, presence, and location sharing
  • Team call routing
  • Team admin and policy controlled from the mobile device
  • Rebrandable mobile app
  • Cloud native VNFs
  • Exposes group policy APIs for integration with third-party applications
  • Compatible with VoLTE and 2G/3G networks
  • Supports existing authentication, billing, interconnect, mobility, emergency and regulatory requirements

Download our white paper "The application of cloud native design principles to network functions virtualization".

Download Now

Why use MaX by Metaswitch?

Mobile network operators are in fierce price wars to acquire and retain high-value customers. They need to build loyalty and sustainable competitive advantage. They can do this by delivering a new breed of services targeted at the growing and underserved mass market segments.

By exploiting their inherent infrastructure, brand and distribution advantages, mobile network operators can create meaningful non-price differentiation and build greater loyalty in the high-value, high-growth prosumer, family and small business mass markets with the addition of a better experience for communications, collaboration and customer-engagement.

  • Provide innovative revenue-generating services for underserved mobile mass markets
  • Compete with over-the-top (OTT) apps and services, with superior UX and QoS
  • Extend your brand on to mobile devices
  • Built on robust, scalable and flexible cloud-native software
  • Easy to deploy, set-up, and use
  • Marketing support program to accelerate go-to-market
Mobile network operators are looking for new and innovative solutions that meet the growing needs of the cord-cutting family, multiple-mobile carrying individuals and small businesses … and service innovations that deliver returns on their IMS and VoLTE investments. With MaX by Metaswitch, you not only have a next-gen consumer and business experience, but more importantly, you also have a carrier service positioned for toe-to-toe competition against the growing raft of over-the-top (OTT) services knocking at every user’s front door.

Bill Haskins, UC Analyst, Wainhouse Research

Bill Haskins
UC Analyst, Wainhouse Research

Contact us to request a consultation about MaX

Request a Consultation