MaX by Metaswitch

Platform for the delivery of innovative mobile native services

  • Mobile collaboration platform for multi-persona, group communications, and UC

  • Native Dialer control of multi-persona communications and UC on Android and iOS

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    Network voice for superior voice quality

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    Network intelligence for automated identity management

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    Simple onboarding and adoption

  • Tailored experiences for individuals (MaX One), families (MaX Family), small teams (MaX Micro), and enterprise (MaX UC)


The ubiquity of mobile communications, our changing work/life patterns and the BYOD phenomenon have created new challenges for businesses, individuals and families. Common struggles include juggling multiple personas on one device; dealing with poor voice quality from over-the-top (OTT) apps; and figuring out how to provide great customer service from mobile teams. For larger businesses, low adoption of mobile UC apps leads to reduced productivity and undermines compliance with regulatory and IT security policies.

MaX by Metaswitch is a mobile native, carrier-grade group communications platform that enables mobile network operators to blend the native dialer of the smartphone with network-based voice and messaging services, multiple personas, unified communications and collaboration, and simple options for users to set-up, manage and control the experience from their mobile devices.

  • Native dialer user experience
  • Multi-device support for voice and messaging
  • Cross-platform: consistent UX on Android and iOS
  • Off-net support
  • Multiple lines or identities for voice and messaging
  • Network-based intelligence automates the handling of multiple identities
  • Network voice for superior quality and reliability
  • Incoming call management
  • Call join / call transfer / conferencing
  • Shared business identity for all users in a team
  • Group Feed dashboard of team activities
  • Group chat, presence, and location sharing
  • Full desktop UC and hosted PBX capabilities
  • Team call routing
  • Team admin and policy controlled from the mobile device
  • Rebrandable mobile app
  • Cloud native VNFs
  • Exposes group policy APIs for integration with third-party applications
  • Compatible with VoLTE and 3G networks
  • Supports existing authentication, billing, interconnect, mobility, emergency and regulatory requirements

Download our white paper "Mobility: The Next Frontier for Unified Communications".

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Why use MaX by Metaswitch?

Mobile network operators are in fierce price wars to acquire and retain high-value customers. They need to build loyalty and sustainable competitive advantage. They can do this by delivering a new breed of mobile native services targeted at the lucrative business segment.

By exploiting their inherent infrastructure, brand and distribution advantages, mobile network operators can create meaningful non-price differentiation and grow revenue with the addition of a better experience for unified communications, collaboration and customer-engagement.

  • Provide innovative revenue-generating collaboration services for underserved mobile users
  • Compete with over-the-top (OTT) apps and services, with superior UX and QoS
  • Extend your brand on to mobile devices
  • Built on robust, scalable and flexible cloud-native software
  • Easy to deploy, set-up, and use
  • Marketing support program to accelerate go-to-market
Introducing MaX by Metaswitch

Introducing MaX Micro


Introducing MaX UC

MaX UC - External Video

MaX UC Demo

Operators are looking for new and innovative solutions that meet the growing needs of the cord-cutting family, multiple-mobile carrying individuals and small businesses … and service innovations that deliver returns on their IMS and VoLTE investments. With MaX by Metaswitch, you not only have a next-gen consumer and business experience, but more importantly, you also have a carrier service positioned for toe-to-toe competition against the growing raft of over-the-top (OTT) services knocking at every user’s front door.

Bill Haskins, UC Analyst, Wainhouse Research

Bill Haskins
UC Analyst, Wainhouse Research
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Contact us to request a consultation about MaX

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