News and blogs

My musings on Enterprise Connect 2019
Last week, over 7,200 converged on Orlando, Florida to attend Enterprise Connect, the industry’s most important event on communications technology ...
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Get to know Cloud Contact Centers with our new series of white papers
For businesses today, improving customer satisfaction and experience has become essential, and most businesses, regardless of size, need contact ...
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MaX UC brings mobile native unified communications to enterprise
Hosted Unified Communications (aka UCaaS) has enjoyed steady growth over recent years experiencing a steady ~15% growth over the past several years ...
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The video conferencing tipping point has arrived
Our technology partner, Zoom recently worked with Forbes Insights on a global survey of 333 executives and interviews with several IT professionals ...
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Mobile UC Empowers the Mobile Workforce
With a growing mobile workforce, businesses are seeking to enable communication and collaboration for all employees across their mobile environments. ...
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Empower Employees to Transform Your Business
No matter what type of network or business transformation you’re going through, it’s imperative that you bring your people through the transition, ...
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And Now for Something Completely Different…
Saddleback Communications is a great case study in reinventing the network operator and embracing new business models for profitable growth. At our ...
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How EarthLink Changed Its Marketing Tune
When it comes to marketing business communications services, it’s not always the loudest message with the biggest budget that gets the most ...
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True Tales of Transformation
We often talk about network transformation and new business models for network operators. But it’s not just talk. Many operators really are ...
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Operators Need to Up Their Game in Business Comms
Business communications is a growth opportunity for network operators today. But as disruptive rivals push into the business communications services ...
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Metaswitch Awarded for Growth Leadership in Latin America
Metaswitch is proud to receive the 2016 Latin American Growth Excellence Leadership Award from Frost & Sullivan for its achievements in the cloud IP ...
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How to Improve Your Call Center
It’s probably safe to say we’ve all had a bad experience with call center technology at some time during our consumer lives. Whether it’s a call to ...
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